Job Description

David Kennedy Recruitment is working with a young financial/FX company led by a management team with over 20 years of experience. Their mission is to simplify trading complexities and deliver excellence to clients across multiple continents and countries. Currently looking to hire a Technical Support Administrator & PA .

Position: Technical Support Administrator & PA

Location: Bangkok, Thailand

Work model: On-site

Employment type: Service Agreement/Self-employment (no Employment contract option available)

RESPONSIBILITIES:

• Provide first-line support for internal systems, tools, and digital platforms

• Troubleshoot technical issues and escalate to external IT providers where required

• Set up and manage user accounts, access permissions, and onboarding/offboarding processes

• Maintain and update CRM systems and internal databases, ensuring data accuracy

• Generate reports and assist with data tracking and system monitoring

• Support the implementation of new tools, systems, and process improvements

• Create and maintain system documentation, user guides, and process workflows

• Ensure structured digital filing and organised information management

• Coordinate meetings, calendars, and scheduling as required

• Prepare reports, presentations, and internal documentation

• Support internal communications and workflow coordination

• Maintain organised administrative records

• Provide day-to-day administrative support to leadership and operations.

REQUIREMENTS:

• Native or fluent in Thai with good command in English

• Bachelor’s degree in any field

• Educational background or prior experience in the IT or financial industry.

• Previous experience in a technical support, systems administration, or operations support role is a must

• Strong technical aptitude and confidence working with digital systems and platforms

• Experience using CRM systems and Microsoft Office (strong Excel skills preferred)

• Excellent organisational skills with strong attention to detail

• Ability to troubleshoot issues and think logically

• Strong written and verbal communication skills

• Ability to manage multiple tasks and priorities effectively

• Proactive, reliable, and able to work independently.

OFFER:

• Competitive remuneration

• Exposure to executive-level operations and decision-making.

• Opportunity to develop cross-functional and technical coordination skills.

• Dynamic role combining administrative, operational, and technical responsibilities.

• Professional working environment with learning and growth opportunities.