At HTC, employees are provided a clear connection to new opportunities. Be a part of an award-winning team that passionately cares about their members. With your exceptional customer service skills and effective communication, you will excel on our Technical Support team.
When you work inside our Technical Support Contact Center, you will provide solutions to members for the products and services they love all while sharing upcoming technology. Along your journey, you will see what is possible for your career at the nation’s largest telecommunications cooperative.
What’s on the line for you in Technical Support? In a 24/7 in-bound contact center environment, Technical Support personnel diagnose potential technical or network related issues and guide members through step-by-step solutions for all lines of business.
Completed a high school degree or GED
Customer service skills
A solid understanding of the latest technology
Experience with troubleshooting wired and wireless routers,
modems, and other internet devices
Be able to work flexible hours including evenings, weekends and holidays
Ongoing Knowledge • Outgoing Personality • Effective Communication • Calm Under Pressure • Adaptability
This is a foot in the door with the nation's largest telecommunications cooperative.
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NRDC is the nation's most effective environmental action organization. We use law, science and the support of 1.3 million members and online activists to protect the planet's wildlife and wild places and to ensure a safe and healthy environment for all living things.
Worth Magazine has named NRDC one of America's 100 best charities, and the Wise Giving Alliance of the Better Business Bureau reports that NRDC meets its highest standards for accountability and use of donor funds.
NRDC was founded in 1970 by a group of law students and attorneys at the forefront of the environmental movement. NRDC lawyers helped write some of America's bedrock environmental laws. Today, our staff of more than 300 lawyers, scientists and policy experts -- a MacArthur "genius" award-winner among them -- work out of offices in New York, Washington, Chicago, Los Angeles, San Francisco and Beijing.
The New York Times calls us "One of the nation's most powerful environmental groups." The National Journal says we're "A credible and forceful advocate for stringent environmental protection."
With the support of our members and online activists, NRDC works to solve the most pressing environmental issues we face today: curbing global warming, getting toxic chemicals out of the environment, moving America beyond oil, reviving our oceans, saving wildlife and wild places, and helping China go green.
