Job Description

JLL is seeking an experienced Technical Supervisor to join our Central London team on a prestigious site.

Team Leadership & Management

Supervise, coordinate and lead the site-based engineering team to deliver services per contractual SOW requirements
Conduct performance appraisals for direct reports and set clear individual objectives
Maintain minimum staffing levels and arrange shift coverage as needed, including out-of-hours support
Promote "Safety First" culture ensuring adherence to JLL Cardinal Rules of Safety
Deliver monthly toolbox talks and safety awareness programs to keep workforce updated

System Operations & Technical Management

Operate all facility systems competently and efficiently, making improvement recommendations
Control all MEP assets and building systems operations in compliance with statutory regulations
Monitor CAFM systems within SLA/KPI requirements
Ensure technical and legislative updates are communicated and implemented by the engineering team

Compliance & Risk Management

Conduct regular supervisory health and safety inspections and logbook audits
Handle critical incident reporting, near-miss documentation, and after-action reviews
Carry out site supervisory visits to ensure work quality meets required standards
Review RAMS, competencies and permits sourced by the admin team

Client & Stakeholder Relations

Serve as primary contact for engineering matters with site teams
Attend and deliver weekly operations meetings in a professional manner
Take ownership of client needs and maintain good customer communications
Build stable relationships through proactive engagement

Performance Management & Reporting

Prepare information for monthly engineering reports
Ensure contract efficiently meets all SLA and KPI requirements
Escalate critical equipment issues immediately to Technical Manager and Account Manager with recommendations

Vendor & Supply Chain Management

Ensure specialist vendor visits are properly prepared and approved by site management
Review technical quotes before submission for approval
Source quotes and organize works under Technical Manager threshold
Manage critical spares inventory including stock registers and monthly audits

Emergency Response & Flexibility

Participate in site escalation processes including on-call emergency response
Work flexible schedules including extended/non-standard hours as needed
Serve as first point of contact for helpdesk and allocation desk for resource/technical issues
Provide written incident reports and prepare basis for remedial work quotes

Experience Background:

5-10 years' field experience in facilities or construction management
Progression from technical/supervisory roles into project management
Track record in high-end commercial, corporate, or events environments
Experience executing work with minimal disruption to premium operations

Key Attributes:

Autonomous delivery capability in pressured environments
Client-facing professionalism representing JLL's brand
Discretion in high-profile commercial settings
Ability to balance technical delivery with relationship management
Understanding of sophisticated client expectations

About Integral UK Ltd

Integral UK Ltd is a leading Mechanical, Electrical and Fabric property maintenance business, providing both Planned, Preventative and Reactive Maintenance to over 1,600 clients in 64,000 locations. We are shaping the future of facilities services and are passionate about making all buildings more efficient and sustainable.

As a JLL company we are more focused than ever on delivering innovative, flexible and data driven solutions. By putting technology at the core of our delivery and working with an ecosystem of proptech partners, our skilled engineers can more effectively manage buildings. It means we understand what’s happening beneath the surface, improve experiences and support businesses on their journey to net zero.

By analysing real-time data to monitor the condition of an asset, we make condition-based, informed decisions and vastly reduce the need for reactive maintenance. Our technical know-how across a wide range of specialisms, means we understand the complex systems that bring buildings to life. So as your needs and spaces evolve, so does our approach.

As a responsible business we know that sustainability is not just about quality engineering so we’re committed to supporting people and communities to create a world where we can all thrive. Our teams work every day to add value, building powerful, trusted relationships and by putting people first, we achieve the best outcome for our clients, for communities and the environment.

Together with our engineers, our National Operating Centre offer emergency cover and support, 24/7 - meaning we’re here to help, just when you need us the most. We deliver service with character.

Industry

Facilities & Workplace

Company Size

1,001-5,000 employees

Headquarters

Almondsbury , GB

Year Founded

2005

Website

integral.co.uk

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