Job Description

You put people at the heart and take pride in the impact of your work.

You take health and safety as seriously as we do. You're passionate about being part of a team that delivers impactful health and safety outcomes so that everyone goes home safely every day.

In this role, you'll:

Working as part of a team delivering expert workers compensation advice and claims management support, you’ll help ensure compliance with legislation, SIRA standards and internal policies across both self-insurance and Treasury Managed Fund portfolios.

This role will see you lead technical guidance, mentoring and training for the Injury & Health Solutions team, manage complex and litigated claims including Whole Person Impairment and Work Injury Damages, and oversee legal provider performance. You’ll also contribute to audits, remediation planning, and uplift capability across the team through clinics and development forums.

For more information on this position and business unit, view the and information pack.

About you

You will lead improvements in claims management practices and cost efficiencies in a complex, regulated and high-volume environment. Your technical expertise, legal acumen, and mentoring capability, formed across insurance, legal, and public sector roles, will see you overcome legislative challenges, uplift team capability, and ensure timely and appropriate resolution of claims to deliver reduced claim durations, improved compliance, and enhanced service outcomes.

You're recognised as a trusted technical advisor, skilled at interpreting legislation, managing complex and litigated cases, and mentoring teams, and experienced in self-insurance portfolio management, workers compensation law, and premium management.

You bring significant experience in workers compensation claims, including leading a self-insurance portfolio and managing insurance premiums, along with tertiary qualifications in a related field or equivalent professional experience.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days.

What are you waiting for…? Connect with us. Apply now!

Applications close: 11:59 pm Tuesday 20th January 2026.

For more information about this role, please contact ANGELA.PETROU@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

Need some help with your application? Take a look at our application tips video series