Job Description

You put people at the heart and take pride in the impact of your work.

You take health and safety as seriously as we do. You're passionate about being part of a team that delivers impactful health and safety outcomes so that everyone goes home safely every day.

In this role, you'll:

Working as part of a team delivering best practice recovery at work services, you’ll provide technical leadership and support across the Injury & Health Solutions team to ensure compliance with legislation and SIRA standards, while driving continuous improvement in return to work outcomes.

This role will see you guide and mentor team members, coordinate external rehabilitation providers, and lead training initiatives that build capability and ensure consistent, high-quality service delivery. You’ll contribute to strategic reviews, claims clinics, and stakeholder education, while developing your expertise in injury management, legislative compliance, and risk mitigation. You will pioneer new approaches to recovery at work service delivery in a complex, self-insured and Treasury Managed Fund environment, where collaboration, compliance and innovation are key to success.

For more information on this position and business unit, view the and information pack.

About you

Your leadership, strategic thinking, and expertise in injury and claims management, formed across public sector, insurance, or health-related industries, will see you navigate complex challenges, enhance service delivery, and reduce claims costs and premiums.

You're recognised as a resilient and courageous leader, skilled at coaching teams, managing performance, and driving customer-focused outcomes, and experienced in self-insurance portfolio management, legislative compliance, and operational service delivery.

To be successful in this role, you will bring at least 10 years of experience in claims and injury management, including specific expertise in leading a self-insurance portfolio and managing claims and premiums, along with tertiary qualifications in a relevant field.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days.

What are you waiting for…? Connect with us. Apply now!

Applications close: 11:59 pm Tuesday 20th January 2026.

For more information about this role, please contact ANGELA.PETROU@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

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