JD:- L2 ITSM
Primary Skill –
Incident management and
P1 Bridge management.
Change Manager
Total experience:-8+Years
Relevant Experience:-5+Years
-ITIL certified
-Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
-Support the design, development, delivery and management of communications.
-Conduct impact analyses, assess change readiness and identify key stakeholders.
-Provide input, document requirements and support the design and delivery of training programs.
-Complete change management assessments
-Identify, analyze and prepare risk mitigation tactics
-Identify and manage anticipated resistance
-Consult and coach project teams
-Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
-Support and engage senior leaders
-Coach managers and supervisors
-Support organizational design and definition of roles and responsibilities
-Coordinate efforts with other specialists
-Integrate change management activities into project plan
-Evaluate and ensure user readiness
-Manage stakeholders
-Track and report issues
-Define and measure success metrics and monitor change progress
-Support change management at the organizational level
-Manage the change portfolio
-Excellent Communication
Navigating Change. Powering Progress. | Reimagining the Future with Birlasoft
Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CKA Birla Group, a multibillion-dollar enterprise, we boast a 12,000+ professional team committed to upholding the Group's 170-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Social Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose.
For further information, visit www.birlasoft.com
