Job Description

Position:

Technical Specialist

Job Description:

Arrow’s enterprise computing solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets.

Find out more about us in this video: Arrow Enterprise Computing Solutions - Arrow ECS Global

Technical Specialist

We are looking for a Technical Specialist who combines strong technical expertise with a commercial mindset and a true 360° approach.

In this role, you will be a key link between Sales, Technical teams, vendors, partners, and customers. You will help design the right solutions, translate technical requirements into business value, and make sure our customers and partners get the technical support they need.

The role is approximately 70% technical and 30% commercial, with the exact balance depending on customer and business needs.

You can work from our offices etiher in Viby J or Ballerup.

What You’ll Be Doing:

• Technical Advisory: Act as a trusted technical advisor to our resellers and assist them during customer meetings.
• Solution Design: Architect and design complex IT infrastructure solutions, including servers, storage, networking, hybrid cloud, and security.
• Configuration & Quotation: Develop technical configurations (BOM – Bill of Materials) and pricing in close collaboration with Account Managers.
• Proof of Concept (PoC): Plan, set up, and execute technical demonstrations and PoC initiatives to demonstrate the value of our solutions.
• Enablement & Training: Conduct workshops, webinars, and technical training sessions for our reseller network to educate them on manufacturers’ portfolios and solutions.
• Tender Responses: Contribute technical documentation and responses to RFI/RFP processes and public/private tenders.
• Follow-up & Coordination: Navigate internal and vendor systems, manage processes, and act as the link between Sales and Operations.

What We Are Looking For:

• We are looking for a 360° thinker
• Someone who can keep several things moving at once, connect the dots, and look beyond the immediate task and challenge.
• You naturally think 360° around the customer, partner, business, and our own internal systems and processes. You are comfortable navigating across different stakeholders and topics, and you are not afraid to take ownership and figure things out.
• You are curious, solution-oriented, and motivated by finding win-win solutions. You communicate comfortably with both technical and commercial audiences and can turn complex technical topics into clear and meaningful messages.
• We expect you to have at least 5 years of relevant experience within a vendor, partner, or distributor environment. A strong technical background and understanding of infrastructure s essential, while experience with NetApp and knowledge of the channel ecosystem are highly desirable.
• Willingness to do regional (2x week) and EMEA (quarterly) traveling;
• Fluency in Danish and English

What’s In It For You:

• Development opportunities
• Internet allowance
• Pension scheme
• Car allowance

If you enjoy combining technology, people, problem-solving, and business — and thrive in a role where no two days are quite the same — this could be the opportunity for you.

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin or disability status.

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Location:

DK-Viby J, Denmark (Jens Juuls Vej)

Time Type:

Full time

Job Category:

Product & Supplier Management