Job Description

Job Summary

1. Design, implement, and manage Salesforce DevOps processes supporting Financial Services Cloud (FSC), Data Cloud, and related Salesforce platforms.
2. Establish and maintain CI/CD pipelines for Salesforce deployments using tools such as Git, Azure DevOps, GitHub Actions, Copado, Gearset, or Flosum.
3. Manage source control repositories, branching strategies, code versioning, and release governance across multiple environments.
4. Automate build, deployment, and validation processes to improve release efficiency, quality, and consistency.
5. Coordinate environment management activities, including sandbox provisioning, refreshes, configuration migrations, and environment alignment.
6. Support application release planning and deployment execution, ensuring adherence to change management and release schedules.
7. Develop and maintain automated deployment scripts for Salesforce metadata, integrations, configurations, and custom developments.
8. Implement quality gates and deployment controls, including code reviews, static code analysis, security scans, and deployment approvals.
9. Collaborate with Salesforce Developers, Architects, QA, Integration, and Data teams to support end-to-end delivery and deployment activities.
10. Manage production releases, rollback procedures, and hotfix deployments while minimizing business disruption and downtime.
11. Monitor application health, deployment activities, and platform performance, ensuring proactive identification and resolution of issues.
12. Maintain DevOps documentation, including deployment runbooks, release procedures, environment inventories, and support processes.
13. Support security, compliance, and audit requirements by implementing proper access controls, deployment approvals, and release traceability.
14. Drive continuous improvement initiatives by identifying opportunities for automation, process optimization, and operational efficiencies.
15. Provide production support during critical releases, cutovers, hypercare periods, and major program milestones

Key Responsibilities

1. Develop and maintain automated deployment scripts for Salesforce metadata, integrations, configurations, and custom developments.
2. Implement quality gates and deployment controls, including code reviews, static code analysis, security scans, and deployment approvals.
3. Collaborate with Salesforce Developers, Architects, QA, Integration, and Data teams to support end-to-end delivery and deployment activities.
4. Manage production releases, rollback procedures, and hotfix deployments while minimizing business disruption and downtime.
5. Monitor application health, deployment activities, and platform performance, ensuring proactive identification and resolution of issues.
6. Maintain DevOps documentation, including deployment runbooks, release procedures, environment inventories, and support processes.
7. Support security, compliance, and audit requirements by implementing proper access controls, deployment approvals, and release traceability.
8. Drive continuous improvement initiatives by identifying opportunities for automation, process optimization, and operational efficiencies.
9. Provide production support during critical releases, cutovers, hypercare periods, and major program milestones

Skill Requirements

1. Establish and maintain CI/CD pipelines for Salesforce deployments using tools such as Git, Azure DevOps, GitHub Actions, Copado, Gearset, or Flosum.
2. Manage source control repositories, branching strategies, code versioning, and release governance across multiple environments.
3. Automate build, deployment, and validation processes to improve release efficiency, quality, and consistency.

Other Requirements