Job Description

Job Information

Job Title: Technical Specialist

Job Requisition ID: 87539

Ministry: Technology and Innovation

Location: Edmonton

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Permanent/Temporary/Wage: Permanent

Scope: Open Competition

Closing Date: September 17, 2026

Classification: Systems Analyst 1

Salary: $2,533.72 to $3,799.96 bi-weekly ($66,130 - $99,178/year)

The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities. For more information, please visit: https://www.alberta.ca/about-the-alberta-public-service

The Ministry of Technology and Innovation (TI) provides leadership and services that support digital transformation across the Government of Alberta. The ministry helps modernize government programs, improve access to services, and strengthen the use of data, technology, and innovation to better meet the needs of Albertans. To learn more about us, please visit: https://www.alberta.ca/technology-and-innovation

The Corporate Information and Content Management Operations Office (CICMO), within the Technology Support and Operations (TSO) division, provides Government of Alberta staff with leadership and guidance for managing information resources effectively and efficiently. CICMO also sets the strategic direction for information management, helping staff treat information as a valuable corporate asset.

The Forms Management unit supports government programs by developing and maintaining accessible, effective, and user-focused forms. The unit works with partners across government to streamline information collection, improve form usability, and support consistent service delivery.

Within this environment, employees contribute to meaningful work that improves how government delivers information and services. This role supports that work by helping create accessible forms that enable programs across government to serve Albertans more efficiently.

The passionate and solutions focused people that we hire help us to drive vital programs and services that affect Albertans. Whatever your position is here, you will be a part of something great

Role Responsibilities

As a Technical Specialist on the Forms and Technical Services Team, you will be responsible for maintaining existing applications and implementing new systems that support key digital initiatives. Reporting to the Team Lead, Technical Services, you will build web-based solutions, automate complex processes, enhance public access to services, and support the ongoing transition toward a digital government.

The responsibilities of this role include:

• Developing, maintaining, and enhancing enterprise web applications supporting various GoA services.
• Designing, developing, and implementing digital forms and workflow solutions using modern web technologies, enterprise platforms, and industry accessibility standards.
• Collaborating closely with team members, technical leads, and internal stakeholders to support service delivery and system availability.
• Using AI-assisted tooling effectively to assist, automate and improve efficiency of work.

To be successful in this position, you will demonstrate:

• Strong analytical and problem-solving skills to troubleshoot, debug, and resolve complex application issues.
• Excellent verbal and written communication skills, with a strong focus on service delivery, citizen and client support, teamwork, and collaboration.
• The ability to manage multiple concurrent projects while maintaining a proactive approach to time management, service quality, and deliverable outcomes.

The Job Description is provided for Further details on this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Qualifications

Requirements:

• 2-year diploma in a related discipline (e.g. Computer Sciences, Information Technology). Equivalencies may be considered.
• Core Development Languages: C# .NET, Java, JavaScript, HTML5, CSS.
• Data & Web Technologies: JSON, SQL, XML, RESTful Web Service APIs.
• Hands-on development and administration experience with Windows Server, IIS, SharePoint Online and Microsoft M365.
• Demonstrated ability to effectively use AI-assisted tools (such as Microsoft Copilot or similar technologies) to support research, analysis, content development, troubleshooting, and productivity improvements.

Preferred experience:

• Adobe Experience Manager (AEM) Forms development and administration.
• Enterprise workflow engines (e.g., Power Platform, AEM Workflows).
• Platform experience with ServiceNow

Equivalencies:

• A related 1-year certificate from a recognized postsecondary institution and 1 year of related experience in a related discipline (e.g. Computer Sciences, Information Technology.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Notes

Term of Employment: Permanent, Full-time position

Hours of Work: 7.25 hours daily / 36.25 weekly – Monday to Friday

Location: Sun Life Place, 10123 99 Street NW, Edmonton, AB T5J 3C6

Final candidates may be required to undergo a security screening.

Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Additional Information:

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer:

• Working for the Alberta Public Service
• Public Service Pension Plan (PSPP)
• Alberta Public Service Benefit Information
• Professional learning and development
• Research Alberta Public Service Careers tool
• Positive workplace culture and work-life balance.

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please see Job Application Resources for information.

In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information.

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Michelle Elliott at Michelle.Elliott@gov.ab.ca.