At Batimat, we pride ourselves on offering our customers a curated selection of luxury kitchen and bath products from leading manufacturers around the world. Our commitment extends beyond the sale itself. We believe that exceptional products deserve exceptional after-sales support.
As part of our continued growth, we are seeking a Technical Specialist who is passionate about problem-solving, enjoys learning about new products and technologies, and is committed to delivering an outstanding customer experience.
Why Join Batimat?
This is an opportunity to build a long-term career within a company that values expertise, customer service, and continuous learning.
The Technical Specialist role plays a critical part in the Batimat customer experience. By helping clients resolve issues and maximize the performance of their luxury products, you will directly contribute to the trust and reputation that Batimat has built within the industry.
If you are curious, hands-on, motivated by solving problems, and passionate about delivering exceptional service, we would love to hear from you.
The Technical Specialist serves as the bridge between our customers, our suppliers, and our internal teams. This role is responsible for providing technical support and after-sales service for the premium products we represent.
Some service requests are straightforward and may involve identifying replacement parts, coordinating with suppliers, and ensuring customers receive timely solutions. Other situations require investigation, troubleshooting, and root cause analysis to determine the source of a technical issue.
Success in this role requires curiosity, patience, strong communication skills, and a genuine desire to help customers find solutions.
EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.
EMCO Corporation is Canada's leading plumbing wholesale company providing products and services for any project in the areas of plumbing, HVAC, waterworks, industrial, irrigation, fire protection and oilfield supply. We strive to develop strong partnerships with our customers, suppliers, communities, owners and employees.
Our over 250 teams across Canada aim to be the Distributor of Choice for our plumbers, contractors and builders by creating a service-focused environment driven by motivated leaders and talented employees. Our diverse range of products and strong distribution network allows us to meet our customers' needs where and when they require it to ensure their success in every job.
EMCO's retail showrooms allow homeowners to come and experience their new bathroom or kitchen before it is installed. Our consultants provide design solutions and quality products to fit any style, taste or budget.
With over 100 years in business, EMCO offers its employees a safe work environment with a focus on teamwork, trust, fairness and caring. EMCO encourages and supports its employees to continue learning through both internal and external development opportunities. Respect and generous listening are two core values that every team member can expect to receive at an EMCO profit centre.
EMCO is here to provide you with Total Customer Satisfaction.....Always.
