Execute the development, delivery, and administration of technical software training programs and digital learning solutions under delegated authority from the Section Lead Academy by: ( 1) Designing and delivering software and system training programs, (2) Developing and maintaining e-learning and online learning content, and (3) Supporting digital learning platforms and user adoption initiatives; in order to enhance employee capability development and maximize the effective utilization of digital tools and business systems. Requirements Min. Bachelor's degree in Computer Information Systems (CIS), Computer Science or a related field · 5-8 years of relevant experience in software training, instructional design, e-learning development, or digital learning. · 3 years of relevant experience as trainer · Experience delivering technical and system-related training programs. · Experience with Learning Management Systems (LMS). · Experience using e-learning authoring tools such as Articulate Storyline, Rise 360, Adobe Captivate, Camtasia, or equivalent. · Experience creating digital content including videos, user guides, and online assessments. · Knowledge of adult learning principles and instructional design methodologies.