About the job
The Technical Services Specialist, working closely with the Technical Services Supervisor, is responsible for carrying out all technical activities in the printing and coding facility. This role requires extensive experience in maintenance of production environments, deep technical knowledge, and strong communication skills.
ROLE
• Ensure the maintenance plan is followed and fully executed for the assets in the printing and coding facility
• Witness and report all outsourced maintenance activities
• Track and report spare parts and technical consumable stock levels
• Manage procurement by placing orders based on pre-identified critical stock levels and order cycles
• Intervene and report all failures, malfunctions, or breakdowns of assets immediately
• Establish and maintain a record log for asset failures, providing monthly reports to the Technical Services Supervisor
• Operate all assets within the printing and coding facility as required
• Track and record the use of ink and consumables for all machines during operation, as needed
• Suggest technical and operational improvements to reduce waste, downtime, and prevent recurring failures
• Undertake any other business-related tasks to support facility objectives
PROFILE
• Associate degree or equivalent in Electrical, Electronics, or Mechatronic departments
• 5+ years of hands-on experience in precision production environments (e.g., packaging, printing, pharma, electronics)
• Proven experience with electronic systems (e.g., inspection camera software) and mechanical systems
• Strong troubleshooting and diagnostic skills with a structured approach to problem-solving
• Ability to understand and interpret technical drawings, schematics, and electrical documentation
• High awareness of safety standards and compliance protocols
• Strong teamwork and communication skills, with the ability to gather context and make thoughtful decisions
• Proficiency in MS Office Suite and general PC operations
• Flexibility to work in shifts and/or on an on-call basis
• Proficient in using hand tools and capable of performing tasks at heights or carrying loads as required
• Experience in security printing, printing, packaging, pharma or industrial automation is a significant advantage
• Forklift license (or willingness to obtain one) is a plus
• Basic proficiency in English is an asset
JOIN US!
• Our success comes from our highly skilled and talented employees
• Respectful entrepreneurship and long-term vision are key for success
• Our people contribute to a more secure world
• Diversity at all levels of an organisation is a strength
We offer an exciting and challenging role, with great potential for personal development within a unique organization in a fascinating and fast-growing industry. Your file will be handled with upmost confidentiality and discretion.
SICPA is a Swiss technology company that supports the effective governance and long-term prosperity of nations. Our platform of sovereignty enables our customers to authenticate and secure their vital assets, through custom solutions based on a century of combined cutting-edge innovations in material, digital and data science domains. At the center of every SICPA solution is a custom crafted molecule, unique to each nation. Acting as a single source of truth, these unique markers are deployed across the full value chain to generate actionable and trustworthy insights in real time.
Established in 1927 and headquartered in Switzerland, SICPA is best known for safeguarding the majority of the world's banknotes. With operations across five continents, today our platform delivers sovereignty solutions mainly across revenue mobilisation, identity verification, healthcare security, and brand protection.
SICPA’s technological leadership and successful development and implementation of these solutions is the result of the expertise and dedication of our 3,000 employees worldwide from more than 80 nationalities. Our staff includes high-level experts in numerous technical and scientific disciplines, such as chemistry, physics, optics, cryptology, engineering or computer science. With strong innovation capabilities, we hold more than 6,000 patents.
