FreeBalance

Technical Services Consultant

FreeBalance  •  Ottawa, CA (Onsite)  •  2 months ago
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Job Description

As a Technical Services Consultant at FreeBalance, you will have the opportunity to contribute to our ongoing success by delivering quality and timely technical services during the implementation of our products to our customers for all project deployments. Drawing upon your product/database/solutions expertise, serve as a subject matter expert for technical analysis and specification efforts.

Main responsibilities:

  • Installation and maintenance of the FreeBalance Application
  • Analyse the system and database logs and help the support team to identify system issues.
  • Maintaining and updating the technical documents
  • Development and deployment of custom reports and dashboards based on the project needs
  • Provide necessary technical support to the Research & Development team
  • Analyse the new technical requirements, document the requirement and share with the solution team
  • Monitoring the system performances & utilization of servers & the database
  • Act as the primary technical contact for the client during deployment and post-implementation
  • Provide 1st and 2nd level support to Government;
  • Other duties as assigned;
  • Travel as required.

Qualifications:

  • University degree or College diploma in Computer Science, Systems Engineering, Software Programming, or related field;
  • Experience in Windows and Linux operating systems required
  • Familiar with programming languages such as Python and BI tools such as Pentaho
  • Experience and knowledge in ANSI SQL
  • Experience in Database management systems (MSSQL Server, Oracle, MySQL) required
  • Knowledge of Virtualization networks will be considered an asset.
  • Knowledge in working with webservers such as Tomcat and other middleware administration, such as JBOSS/websphere considered an asset;
  • Excellent interpersonal and communication (verbal and written) skills in English.
  • French and/or other languages considered an asset;
  • Must be eligible for the Government of Canada Security Clearance level
We thank all applicants for their interest; however, only those selected for an interview will be contacted. FreeBalance is an inclusive employer dedicated to building a diverse workforce to increase the representation of the designated groups based on each country’s legislation. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective labour law throughout all stages of the recruitment process.
FreeBalance

About FreeBalance

FreeBalance is a purpose-led organisation dedicated to improving citizen wellbeing through smarter, more transparent, and more accountable government.

We are redefining Government Resource Planning (GRP) for the AI era. The FreeBalance Accountability Suite™ sets the standard for AI-powered public financial management—helping governments align resources with national priorities, strengthen institutions, and deliver real-time, data-driven decisions.

Our GovTech solutions, advisory services, and training support impactful public sector reform that enhances transparency, restores trust, and drives inclusive innovation. We believe strongly in fiscal transparency and accountability, and our technology helps bring the power of open, citizen-centred government to decision-makers and communities worldwide.

With 40 years of success and operations in 30 countries, FreeBalance has unparalleled experience in public finance reform and is a specialised business-to-government (B2G) firm. Today, we are powering the digital public infrastructure that modern governments need to govern effectively in a world of rapid change.

Our team of passionate, diverse professionals represents 45 nationalities. We are deeply committed to building local talent and delivering solutions tailored to national priorities and local realities.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Ottawa, CA
Year Founded
1984
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