London: On-site role, available to cover sites in and around Central London
Full time, 37.5 hours per week, Monday-Friday
We’re looking for a Technical Services Analyst to join our team based in London.
HCA Healthcare UK’s Information Technology Group (ITG) develops and manages all aspects of healthcare IT across our hospitals, clinics, outpatient centres, laboratories, and associated businesses. Within this, Technical Services Delivery plays a vital role in installing, maintaining, and supporting end-user devices across all sites, ensuring our colleagues have the reliable technology they need to deliver outstanding patient care.
As a Technical Services Analyst, you’ll provide 2nd line technical support across our estate, acting as a key escalation point for incidents while maintaining strong relationships with end users and third-party vendors. From diagnosing and resolving complex technical issues to coordinating timely responses and ensuring minimal disruption to services, your work will directly support clinicians and operational teams. This is a hands-on, varied role where you’ll work with modern technologies across mobile devices, networks, and Microsoft platforms—offering an excellent opportunity to develop your technical expertise in a fast-paced healthcare environment.
Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in IT, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
By caring for our colleagues, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Technical Services Analyst you’ll be eligible for:
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.
Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
HCA Healthcare is dedicated to giving people a healthier tomorrow.
As one of the nation’s leading providers of healthcare services, HCA Healthcare is comprised of 189 hospitals and approximately 2,600 sites of care in 19 states and the United Kingdom. In addition to hospitals, sites of care include surgery centers, freestanding ERs, urgent care centers, diagnostic and imaging centers, walk-in clinics and physician clinics.
Many things set HCA Healthcare apart from other healthcare organizations; however, at our core, our greatest strength is our people. Every day, more than 320,000 colleagues go to work with a collective focus: our patients. Our focus positively impacts the care experience at the bedside and beyond.
We are proud of the impact we have in our communities through employment, investment and charitable giving.
HCA Healthcare is a learning health system that uses our approximately 47 million annual patient encounters to advance science, improve patient care and save lives. At HCA Healthcare, we are excited about the future of medicine. We believe we are uniquely positioned to play a leading role in the transformation of care.
Note: Be alert for fraudulent job postings, emails, and phone calls. HCA Healthcare will never send you money or ask you to send money during the interview or hiring process.
