Salzgitter AG

Technical Service Support Engineer

Salzgitter AG  •  Johannesburg, ZA (Onsite)  •  7 hours ago
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Job Description

KHS is a subsidiary of Salzgitter AG. As one of the world's leading manufacturers of filling and packaging systems for beverages and liquid food we are a world-class player. Our customers have trusted in our passionate pioneering spirit and first-class technologies for over 150 years. However, we can only remain world class if we continue to find new employees who make just as high demands of themselves and the quality of their work as our customers make of us at KHS. Are you one of them?

Your Tasks:

  • Prepare spare parts, modification, conversion, and upgrade offers.
  • Calculate and cost modifications and conversion projects.
  • Facilitate line modernisations, upgrades, and format-dependent conversions.
  • Maintain spare and wear part identification in Bills of Material (BOMs).
  • Maintain discontinued and obsolete components, part numbers, and related databases.
  • Identify and assign modification and upgrade opportunities to existing equipment.
  • Prepare overhaul offers for machines manufactured prior to 2000.
  • Create and maintain standard material numbers for modifications.
  • Liaise with customers regarding obsolete parts, conversions, upgrades, and line optimisation opportunities.
  • Conduct customer presentations and technical meetings, both online and on-site.
  • Manage conversion and upgrade projects, including planning, progress tracking, snag-list management, and customer handover.
  • Monitor project costs and provide accurate system costing and invoicing.
  • Coordinate with internal sales, service, and aftermarket teams to ensure successful project execution.
  • Follow up and report on open conversion and modification orders.
  • Utilise SAP B1, SAP S/4HANA, and KHS systems to support daily operations.
  • Drive continuous improvement within the work environment and business processes.

Your Profile:

  • Minimum 5 years' experience in technical support, aftermarket sales, conversions, upgrades, or parts sales within the packaging equipment industry.
  • Experience with high-speed packaging equipment, including bottling, filling, canning, labelling, or packaging lines.
  • Experience with BOMs, obsolete parts management, and modification projects.
  • Experience managing customer-facing technical projects.
  • Knowledge of parts ordering, freight, and clearing processes.
  • Experience with SAP B1, SAP S/4HANA, and related systems.

Your Benefits:

  • Innovative and international working environment
  • Challenging and diversified job
  • Working in a highly motivated team
  • Strong company group
  • Attractive remuneration
  • Social benefits

In order to ensure our success in the future, too, we need first-class employees – and we also have plenty to offer them.

Salzgitter AG

About Salzgitter AG

Salzgitter AG ranks among the leading steel technology groups with € 9 billion in external sales, a crude steel capacity of 7 million tons and a workforce of 25,000 employees. It is one of Europe's largest steel producers and the global market leader in the large-diameter pipes business. The Group operates cutting-edge and resource-efficient production sites in Germany and abroad. It consists of more than 150 subsidiary and holding companies and, headed by Salzgitter AG, is structured as a holding comprising the five business units of Strip Steel, Plate/Section Steel, Trading, Energy and Technology.

The product portfolio includes a wide variety of strip steel products, beams, heavy plate, as well as seamless and welded tubes in all dimensions. Furthermore, Salzgitter AG manufactures processed products for the automotive and construction industries. The Technology Business Unit comprises several specialist machine construction companies, including one of the world's leading manufacturers of filling and packaging plants for the beverages, food and non-food industry.

The share of Salzgitter AG is listed on the SDAX index of Deutsche Börse AG.

Industry
Oil, Gas & Mining
Company Size
1,001-5,000 employees
Headquarters
Salzgitter, DE
Year Founded
Unknown
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