Job Description

Technical Service Manager
Location: Celebration Station - Oklahoma City, OK
Position Type: Full Time

Five Star Parks & Attractions operates family entertainment centers across the country, including Celebration Station Oklahoma City. Our parks combine attractions, arcade games, food & beverage, and group events into a fun, fast-paced environment where families come to spend time together.

We are one of the largest privately owned operators of family entertainment centers in the United States and are focused on delivering safe, clean, and memorable experiences for every guest.

Behind the scenes, that means having great people who take pride in maintaining the attractions and equipment that keep the park running.

The Technical Service Manager is a hands-on maintenance leader responsible for keeping all attractions, equipment, and facility systems operating safely and reliably.

This is not a desk or supervisory-only role The right person enjoys working with tools, diagnosing problems, and fixing equipment. This position is actively engaged in maintenance work every day across the entire property.

You will maintain and repair attractions including go-karts, bumper boats, batting cages, arcade equipment, facility systems, and general building maintenance The role also includes preventative maintenance scheduling, troubleshooting mechanical issues, ordering parts, and maintaining accurate repair and maintenance records.

This position works alongside a small maintenance team and helps guide their work when needed, but much of the role involves hands-on mechanical and facility maintenance

The ideal candidate is mechanically inclined, takes pride in their work, and enjoys solving problems and keeping equipment operating at a high level.

Accountabilities:

• Maintain and repair all park attractions including go-karts, boats, batting cages, arcade equipment, and related systems.
• Perform daily preventative maintenance and repairs across the property.
• Troubleshoot mechanical, electrical, and operational issues with attractions and equipment.
• Maintain accurate maintenance records and preventative maintenance logs using company systems.
• Order parts and supplies while maintaining budget accountability.
• Maintain the overall facility including lighting, plumbing, building systems, and general upkeep.
• Support and guide maintenance assistants when assigning tasks or repairs.
• Ensure all attractions meet company safety standards and operational expectations.

Principal Duties and Responsibilities:

• Perform hands-on repairs and preventative maintenance on all attractions and equipment.
• Maintain and service go-kart engines and mechanical systems
• Diagnose and repair mechanical issues involving motors, pumps, electrical components, and equipment systems.
• Maintain facility systems including lighting, plumbing, structures, and building equipment.
• Maintain maintenance shop organization, parts inventory, and tools.
• Record repairs, preventative maintenance, and work orders using internal maintenance systems.
• Order parts and supplies within established budgets.
• Coordinate outside contractors when specialized repairs are needed.
• Maintain a strong safety mindset and follow all company and regulatory safety procedures.
• Support park leadership during inspections and safety reviews.
• Assist with facility projects and improvements as needed.

Skills / Competencies Required

• Strong mechanical aptitude and problem-solving ability.
• Ability to identify and properly use a wide range of tools.
• Experience troubleshooting mechanical equipment and systems.
• Strong work ethic and pride in maintaining equipment and facilities.
• Organized and detail oriented when tracking maintenance work and records.
• Ability to work independently and manage multiple repair priorities.

Education

High school diploma or equivalent required.

Qualifications

• Must be 21 years or older.
• Minimum 1 year experience in a maintenance-related role.
• Experience working with small engines, mechanical equipment, or facility maintenance strongly preferred
• Experience with Honda small engines or similar equipment is a plus.

Physical Requirements

• Must be able to stand or walk for extended shifts.
• Must be able to lift and move equipment or parts as required.
• Ability to work in indoor and outdoor environments.

Equal Opportunity Statement

Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.

Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program.

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