Haarslev

Technical Service Manager

Haarslev  •  Kingdom of Denmark (Onsite)  •  1 month ago
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Job Description

Haarslev is a global leader in rendering and processing technology. Every year, our solutions convert thousands of tons of by-products into valuable materials, contributing to a more sustainable future. With operations in more than 30 countries, we combine strong engineering expertise and close customer collaboration. We are now looking for a Technical Service Manager to play a key role in our service organization worldwide.

What you will be doing?

Reporting to the Service Director, you will join our global Service organization consisting of app. 40 employees. The role combines people leadership with technical and performance responsibility.

You will have overarching responsibility for leading and strengthening your service teams, ensuring a motivated, skilled, and high‑performing service organization capable of meeting customer demands for service and maintenance activities.

At the same time, you will drive a strong technical and customer‑centric approach, contributing directly to growth, sales, and profitability. Through close collaboration with key internal stakeholders, you will support efficient service delivery and a consistently high‑quality customer experience.

Key responsibilities:

  • Hold leadership responsibility for Service Project Managers, Field Service, Service Administration, and the Installation & Commissioning team

  • Develop and execute technical service strategies aligned with regional needs, customers, and internal stakeholders

  • Provide and coordinate technical support and troubleshooting for process equipment and complete processing lines

  • Collaborate closely with the Commercial Service Team on technical solutions, upgrades, and service offerings

  • Contribute to the development of the global service organization, including cross‑regional coordination

  • Ensure full responsibility for Health & Safety within your area, taking all reasonably practicable measures to protect employees under your leadership

  • Manage case handling, planning, and follow‑up using CRM and D365

  • Be responsible for handling service warranty cases and customer claims

The position is based at Haarslev’s office in Haarslev, Funen, Denmark.

Is this you?

We are looking for a technically strong, commercially affinity minded leader with a passion for delivering reliable service solutions in a complex industrial environment. We imagine that you have:

  • 6-8 years of experience

  • an educational Background in Mechanical/Marine/Mechatronic Engineering

  • strong technical troubleshooting and analytical skills

  • leadership experience from international and cross‑functional environments

  • the ability to communicate clearly and professionally in English, both verbally and in writing

Ready to Take the Next Step?

Think this could be a great fit? Send us your application as soon as possible. We will be reviewing applications on an ongoing basis. We are not asking for a cover letter. Instead, please answer the question in our application system, it helps us get to know you better. If you have any questions regarding the position, you are welcome to contact:

Director of Service Mark Gerritsen, +34 628 038 676 or Global HR Manager Jan Brink Nielsen, +45 28351449.

Haarslev encourages anyone interested and suitably qualified to apply for this position.

Haarslev

About Haarslev

Haarslev Industries is the world market leader in the design, manufacture, delivery, service and optimisation of durable, high-quality equipment that companies use for recovering and upcycling leftovers from processing meat, poultry, fish and various kinds of industrial waste into sustainable feed and food products, ingredients, proteins and biofuels.

The basic idea behind what Haarslev does is simple. Instead of companies having to dispose of valuable by-products, co-products, leftovers and processing residue as waste, in incineration plants or in landfills, we provide the know-how, technologies and equipment to break these potentially valuable organic materials down and to upcycle and reuse their component parts.

We work closely with our customers to make sure we meet their exact requirements and help them run their operations more efficiently, more profitably and more responsibly. Haarslev know-how, technology and equipment enable our customers to run their operations with lower carbon emissions that also help them reach their ESG targets more easily.

We’re also aiming to help make the world a better place via the effective implementation of circular economy solutions. We enable meat, poultry and fish processing companies to make more effective, more responsible and more profitable use of precious organic resources, and thereby create a cleaner, greener and more sustainable future.

Haarslev has approximately 1,000 employees all over the world, with manufacturing facilities in Denmark, Germany, China, USA, Spain and Brazil, and offices/support facilities in 15 countries.

Industry
Manufacturing & Production
Company Size
501-1,000 employees
Headquarters
Sonderso, DK
Year Founded
1973
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