BEUMER Group

Technical Service Engineer - HK DHL

BEUMER Group  •  Hong Kong, HK (Onsite)  •  2 hours ago
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Job Description

Company Description

Conveying, loading, palletising, packaging, sortation and distribution – BEUMER Group is a leader in the engineering and manufacturing of high-tech intralogistic systems for global markets. Our employees differentiate themselves by their ability to provide innovative solutions to our customers that incorporates a high-level of industry knowledge and a strong commitment to consistently and continuously expand their skills and knowledge. We fully support these high standards through a supportive teamwork structure, a mutual respect, and a working culture based on trust that fosters stability and security for all of our employees. Our common goal is to implement outstanding and innovative projects worldwide.

Job Description

  • Provide on-site technical support and ensure the successful fulfilment of the service and maintenance contract for the DHL site.
  • Perform preventive and corrective maintenance, troubleshooting, repair and operational support for sorter and conveyor systems.
  • Monitor equipment condition and system performance to ensure reliable operation and support the achievement of agreed service KPIs.
  • Respond promptly to equipment faults and operational issues, identify root causes and implement appropriate corrective actions.
  • Conduct regular inspections and preventive maintenance activities according to the maintenance schedule.
  • Communicate effectively with customers regarding technical issues, equipment status and service activities.
  • Maintain accurate maintenance records, incident reports, service reports and other required documentation.
  • Provide timely technical feedback and site information to the Customer Support team and Service Manager.
  • Work closely with other service team members to ensure smooth site operation and effective shift handover.
  • Support field service, on-site troubleshooting and other service-related activities when required.
  • Follow company and customer requirements relating to safety, quality and site procedures.

Qualifications

  • Higher Diploma / associate degree or above in Electrical Engineering, Mechanical Engineering, Automation, Mechatronics or a related discipline.
  • Minimum 2 years of hands-on electrical and/or mechanical maintenance experience, preferably within an automated industrial or material-handling environment.
  • Hands-on experience with conveyor systems, sorter systems, baggage/material handling systems or other automated equipment is highly preferred.
  • Good troubleshooting skills with the ability to identify and resolve electrical and mechanical faults.
  • Registered Electrical Worker (REW) certification is preferred.
  • Good communication skills in Cantonese and English.
  • Customer-oriented mindset with the ability to communicate clearly and professionally with customers.
  • Able to work independently, handle pressure and respond effectively to operational issues.
  • Good teamwork and willingness to work in a site-based service environment.
  • Willing and able to work on a shift schedule, including night shifts

Additional Information

Contact:

Missy Xia

Email: mingyue.xia@beumer.com

Tel.: +86 21 69213788-113

BEUMER Group

About BEUMER Group

The BEUMER Group is an international leader in the manufacture of intralogistics systems for conveying, loading, palletising, packaging, sortation, and distribution. With 5,600 employees worldwide, the BEUMER Group has annual sales of about EUR 1,25 billion.

The BEUMER Group and its group companies and sales agencies provide their customers with high-quality system solutions and an extensive customer support network around the globe and across a wide range of industries, including bulk materials and piece goods, food/non-food, construction, mail order, post, and airport baggage handling.

Long-term success instead of short-term profits

To achieve long-term success, a company needs sustainable development and reliable partnerships. This requires trust and solid core values.

Responsibility for products ...

These values guide us in our efforts to continually and sustainably improve our products, processes, and organisation. Our pursuit of quality leadership leads to outstanding performance in our work, processes, products, services, and in the quality of our customers'​ results.

... and the environment

For us, sustainability means a balance between environmental sensitivity, economic success, and social responsibility. Energyefficient, environmentally friendly, and safe production and product design are just as important as avoiding accidents and health risks.

We achieve this through:

• Energy-efficient product design

• Future-oriented technologies

• Prevention of environmental pollution, accidents, and health risks

• Ongoing product optimisation and employee training

• Commitment that goes above and beyond legal requirements

Legal notice: https://www.beumergroup.com/en/legal-notice

YouTube: https://www.youtube.com/user/BeumerGroup

Facebook: https://www.facebook.com/BeumerGroup

Instagram: https://www.instagram.com/beumergroup.careers

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Beckum, DE
Year Founded
Unknown
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