We have revolutionized allergy diagnostics and have been operating successfully in more than 90 countries for over 10 years with our diagnostic products and patented technologies. Our products help clarifying allergies in a single step – for humans and animals alike. Allergies are diagnosed in a highly specific manner so that patients receive help by their specialist in no time. We increase quality of life, enable personalized treatment, advance research and relieve our health system.
We offer you:
Permanent full-time position (40h): Flexible working hours with long-term security
Attractive compensation: Competitive salary package, car allowance, and additional health insurance
Innovative work environment: Be part of a dynamic, fast-growing company with modern structures
Development opportunities: Support for further training and professional qualifications
Team culture: A motivated, supportive team and a positive working atmosphere
Modern equipment: Up-to-date IT tools and technology to support your work effectively
We need you for:
Maintenance and servicing: Performing regular maintenance and repair work on laboratory equipment and systems to ensure optimal performance and extended service life
Fault diagnosis: Identifying and analysing technical faults in devices and systems, troubleshooting, and carrying out the necessary repairs
Installation and commissioning: Installing and commissioning new equipment, including training laboratory personnel in its proper use and operation
Customer support: Providing technical assistance and advice to customers, ensuring a high level of service and satisfaction
Documentation: Accurately recording all work carried out, including service reports and technical documentation
Spare parts management: Managing the procurement, replacement, and stock of spare parts as needed
Quality assurance: Ensuring all equipment meets relevant quality standards and compliance regulations
Logistics: Coordinating the delivery and installation of equipment to laboratories or medical practices
Sales support: Supporting the sales team through participation in national trade fairs and congresses, as well as maintaining close collaboration with sales colleagues
Your profile:
Completed training in electrical engineering, medical technology, mechatronics, or a comparable technical qualification
Proven experience in the maintenance and repair of laboratory diagnostic equipment, ideally within the medical technology or laboratory sector
Strong technical aptitude with the ability to quickly understand and diagnose complex systems
A self-motivated, solution-focused approach and a high degree of personal initiative
Excellent communication skills, both when engaging with clients and collaborating within a team environment
Willingness to travel extensively across the UK and flexibility to support a variety of customer sites as required
Solid IT proficiency, including MS Office, service software, and experience with laboratory or practice information systems
Based in Italy with willingness to travel and a valid drivers licence
We offer a competitive, market-aligned salary. Your individual compensation will be based on your experience and qualifications. Ready to join the MADx team? Apply now via our careers website with your CV!
Since the foundation of MADx in 2016, we produce reliable allergy and food intolerance tests for diagnostic clinics, laboratories, doctors' practices and hospitals.
In the beginning there was a vision to improve and modernise immunodiagnostics. Scientists - like our founders, Dr. Christian Harwanegg and Dr. Christian Sascha Dennstedt - always strive for disruptive innovation. So after more than a decade with leading companies in the field Dr. Christian Harwanegg decided to start his own enterprise in 2016. The goal was clear: The newly founded company MADx (Macro Array Diagnostics) should create an allergy test that is supposed to be better, more efficient and easier to use than the ones of the competition. In addition, we wanted to offer the entire value chain from test material to evaluation and interpretation of results, all under one roof.
A mammoth project? Without question, but worth the effort: for sure. Over the past years, we have launched two generations of the ALEX (Allergy Xplorer), which now tests for around 300 different allergens - in a single, non-invasive step. Our panel covers nearly 100% of the world's relevant allergens. We have developed proprietary hardware and software solutions that define new standards. We are constantly innovating and expanding our portfolio, as most recently with the FOX (Food Xplorer), a solution for the detection of IgG-mediated food intolerances.
