The Technical Service & Development Engineer will provide technical leadership and customer-focused support by delivering application solutions, managing technical projects, and ensuring successful implementation of polymer materials across customer applications.

• Provide technical support to customers by addressing product inquiries, troubleshooting issues, and delivering effective material and application solutions.
• Lead customer discussions related to material selection, product performance, processing conditions, and application requirements.
• Plan, coordinate, and execute material trials, validations, and qualification activities to ensure application success.
• Recommend appropriate polymer grades based on technical requirements, performance expectations, and end-use conditions.
• Investigate processing challenges, quality concerns, and product performance issues through root cause analysis and corrective action plans.
• Identify opportunities for cost optimization and value improvement by proposing alternative material solutions.
• Coordinate testing and validation activities with internal and external laboratories to meet customer and industry standards.
• Analyze test results, prepare technical reports, and communicate recommendations to technical and non-technical stakeholders.
• Support new product development, localization initiatives, and customer-specific technical projects.
• Maintain technical databases, including material specifications, performance information, and approval documentation.
• Support compliance activities, certifications, regulatory documentation, and customer requirements.
• Manage technical communication between customers, sales teams, research teams, manufacturing, quality, and supply chain functions.
• Capture technical learnings and share best practices to improve knowledge management and continuous improvement initiatives.

Requirements:

The ideal candidate will have strong technical knowledge of polymer materials, experience in customer-facing engineering roles, and the ability to translate complex technical challenges into practical solutions.

• Bachelor’s degree in Polymer Science, Polymer Engineering, Plastics Engineering, or related field (B.Tech/B.E. or equivalent qualification).
• CIPET graduates with relevant technical experience are also considered.
• 3–5 years of experience in a customer-facing technical role within polymers, plastics, specialty materials, or related industries.
• Strong understanding of polymer processing, application development, troubleshooting techniques, and material performance optimization.
• Hands-on experience with engineering thermoplastics and elastomers such as PC/ABS, ABS, PMMA, TPEs, and TPUs.
• Knowledge of polymer chemistry, material characterization methods, structure-property relationships, and polymer physics.
• Experience supporting customer trials, material validations, and technical qualification processes is preferred.
• Ability to analyze technical data, prepare reports, and present findings clearly to different audiences.
• Strong problem-solving skills with the ability to convert customer requirements into technical recommendations.
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Ability to work independently while managing multiple priorities in a dynamic environment.
• Strong collaboration skills with experience working across multicultural and cross-functional teams.
• Customer-focused mindset with strong stakeholder management and influencing abilities.
• Experience in automotive, engineering plastics, polymer compounding, specialty materials, or manufacturing industries is an advantage.
• Familiarity with OEM approval processes, compliance requirements, and customer qualification programs is preferred.

Benefits:

• Opportunity to work in a global materials and technology-driven environment.
• Exposure to innovative polymer solutions and advanced application development projects.
• Collaborative workplace culture focused on learning, inclusion, and innovation.
• Opportunity to work closely with customers and cross-functional technical teams.
• Professional growth opportunities through technical challenges and continuous learning.
• Inclusive environment that values diverse perspectives and experiences.
• Opportunity to contribute to sustainable material solutions and customer success.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

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