Job Description

OF THE ROLE

As a Technical Service Advisor, you’ll be the expert our customers turn to for reliable technical guidance. You will provide hands-on support, advise on powder coating applications, and perform on-site inspections to ensure every project meets quality standards and customer expectations. You’ll act as a key link between our technology and our customers—helping them troubleshoot issues, enhance their coating processes, and achieve consistent, high‑quality results.

The position is based at New Delhi and will be reporting to Manager - TSS.

Responsibilities:

• Independently handle product trials by working on-site to ensure the coating specification is met and in accordance with customer expectations.

• Redress complaints in timely manner by ensuring that the product is applied in accordance with the specification.

• Write relevant reports by compiling data from trials and complaint redressal in order to document that the specification inspection criteria have been met

(The job holder works independently as a Coating Advisor, attending and handling customers as defined by their line manager within Powder Coatings.)

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

What We Look For: -

• Team No. 1 Level 2 Certification, along with completion of all required advanced modules
• Over 3 years of experience as a Powder Coating Advisor Level 1 OR
• Completed High School (or equivalent) with:
  • More than 5 years of experience as a QC Technician or Applicator OR
  • More than 4 years of experience as a Powder Coating Advisor with a competitor
• Strong English communication skills
• Completion of Advanced Team No. 1 training modules as required
• FROSIO III – Red, NACE Level 2, or an equivalent certification (as per local requirements)

Personal Qualities we look for

• Acts on own initiative, makes things happen and accepts responsibility for the results.
• Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability
• Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively
• Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively
• Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals
• Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.

What We offer

• Competitive compensation and benefits.
• Continuous learning opportunities and training activities through on-the-job training and our in-house learning.
• Career development opportunities across multiple disciplines and geographies.
• Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.
• A supportive and inclusive company culture where you can be your authentic self.
• A focus on having fun together through team buildings and social activities

POSITION INFORMATION

Company:

Jotun India Private Limited

Contract Type:

Regular

Time Type:

Full time

CLOSING DATE (dd.mm.yyyy):

09.04.2026

WHO WE ARE

Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.Jotun India Private Ltd., established in 2006, is one of the key markets within the MEIA region. With a production a facility, warehouse and more than 400+ employees, we aim to further strengthen Jotun’s position in India through ambitious market growth plans that focus on innovation, efficiency and profitability.

Visit our Career Page to know more about life at Jotun.

Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.

If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.

If you think that this role is what you could be doing next, apply now!