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  Partner with the Sales team to support business development activities by providing technical consultation to customers on tile adhesives, waterproofing solutions, construction chemicals, and related application methods.
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  Develop technical documents, application guidelines, and method statements for relevant products and solutions.
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  Coordinate with QC and R&D teams to conduct internal product quality assessments and technical evaluations.
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  Provide on-site technical consultation, application guidance, and installation support to contractors at project sites.
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  Support the resolution of customer complaints, technical inquiries, and product application issues directly at construction sites.
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  Assist contractors in evaluating application quality and workmanship when required.
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  Advise and support contractors in product sample testing and application trials; guide contractors on testing methods, quality evaluation standards, and sample preparation procedures in accordance with applicable standards.
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  Conduct product, application, and installation training for the Sales team and customers.
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  Cover the Northern Vietnam region as the main area of responsibility.
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  Prepare activity reports, technical findings, and improvement recommendations for management.

Requirements

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  Bachelor’s degree in Building Materials, Construction Materials, Construction Chemicals, or related disciplines.
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  3–5 years of experience in building materials, construction chemicals, or related industries.
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  Solid understanding of the construction industry, building materials, product applications, and construction methods.
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  Strong teamwork skills and ability to coordinate effectively with Sales, QC, R&D, contractors, and customers.
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  Confident presentation skills for both internal training and external customer engagement.
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  Strong problem-solving skills, especially in handling customer inquiries, complaints, and technical issues.
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  Excellent communication and presentation skills.
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  Proficient in Microsoft Office, especially Word, Excel, and PowerPoint.

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  Careful, detail-oriented, reliable, and well-organized.
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  Friendly, collaborative, and eager to learn.
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  Able to work under high pressure.
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  Able to follow up closely with customers when required.
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  Willing to travel across Northern provinces to support sales activities, customers, and on-site project requirements.

Benefits

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  Comprehensive health insurance packages for employees and their immediate family members.

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  Personalized training programs and clear career development opportunities.

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  Company laptop provided to support daily work requirements.

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  Competitive and distinctive total rewards package designed to recognize employee contribution.