Job Description

• Develop and maintain customer relationships by identifying packaging challenges and opportunities.
• Conduct customer site visits to evaluate products, handling methods, and distribution environments.
• Generate new business while managing and growing existing accounts.
• Maintain daily updates in CRM system to track customer interactions.
• Prepare and present pricing, proposals, and technical recommendations.
• Negotiate pricing, agreements, and long-term supply arrangements.

• Work directly with customers to design custom wood and corrugated packaging solutions.
• Assist with packaging design, material selection, and performance optimization.
• Collaborate with internal design, engineering, and production teams.
• Support prototyping, testing, and validation of packaging solutions.
• Help customers reduce total packaging costs without sacrificing protection, performance or quality.

• Serve as the main point of contact from design through production and delivery.
• Coordinate specifications, timelines, and change management.
• Ensure customer expectations for quality, cost, and delivery are met.
• Troubleshoot packaging issues and recommend corrective actions.

• 5+ years of sales experience in wood, corrugated, or industrial packaging.
• Working knowledge of packaging materials and design principles.
• Strong consultative selling and relationship-building skills.
• Ability to read and discuss packaging drawings or specifications.
• Excellent communication, organization, and problem-solving skills.
• Valid driver’s license and willingness to travel.

• Experience with custom crates, pallets, or heavy-duty packaging.
• Familiarity with packaging design or CAD software.
• Industrial or manufacturing customer experience.
• Project management or technical sales background.

• Competitive compensation with base salary and commission structure.
• Insurance coverage options, 401k and PTO.
• Growth opportunities in a stable, locally operated manufacturing business.
• Hands-on involvement in designing real-world packaging.