Job Description

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of .
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Imazium Damansara location in the Cardiac Rhythm Management (CRM). As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

What You’ll Do

• Perform product in-service and sales call to current and potential customers in assigned territories.

• Plan and execute sales and marketing activities to achieve Sales Plan, maximize market share and achieve marketing goals in assigned territories.

• Formulate Sales Plan, Revenue tracking report and Account Profile of customers in assigned territories.

• Manage consignment stocks in assigned territories.

• Provide technical service and support and patient follow-up to external customers.

• Provide training to nurses, referral doctors, health care workers and team members.

• Obtain market Intelligence such as competitor product, pricing, marketing programs etc.

• Understand local government healthcare policy and market trends.

• Handle and process customer complaints in a timely manner and in accordance to Abbott's requirements.

• Assist in clinical research, when necessary.

Other Functions & Responsibilities:

• Serve as back-up for other team members

• To be on call for emergency/follow-ups cases during weekends or after office hours

• Handle and process customer complaints in timely manner and according to Abbott Medical Asia’s and Abbott Medical Singapore’s policy and requirement

• Execute the job responsibilities according to applicable standard operating procedures of Abbott Medical Asia and Abbott Medical Singapore

• Ensure applicable standard operating procedures of Abbott Medical Asia and Abbott Medical Singapore are executed

Qualifications

• Minimum Diploma in Biomedical Science.

• Preferably with a Bachelor’s Degree in Life Sciences, Biomedical, Pharmaceutical or related field.

• Preferably with related hospital working experience, familiar with workflow and processes in the hospital.

• Candidates without related qualifications but with related working experience will be considered.

• Some sales experience is preferred.

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Sales Force

DIVISION:

CRM Cardiac Rhythm Management

LOCATION:

Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)