Job Description

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The Technical Sales Manager is responsible for the planning and coordination of product development, innovation and market application activities for NSW Cement products, whilst ensuring product design and development meet customer and market/industry technical and quality specifications and cost requirements. This role is pivotal within the broader Boral business as it provides value to our customers and in turn assists them in solving technical problems regarding product quality and mix design for their own customer base. Working closely with Sales and Account Managers, this person will be travelling on a regular basis and will be eligible for a Tool of Trade Vehicle. Strong candidates for this role may have technical, sales or operational backgrounds and will enjoy interacting with customers.

Your day will involve:

• Customer support and liaison – Providing customers with technical support as the first point of contact including advice on product range, mix designs, use of packaged products, defect inspections and remedial action advice
• Sales support and market acceptance - Assisting with sales/customer presentations as a technical expert providing technical, product and process design support to sales and account teams and identify product improvement opportunities
• Product Quality – Monitoring product quality and interacting with the laboratories and production to ensure Boral Cement’s high standards are met. Develops relevant technical and related product modification and/or improvement projects to ensure that the Company's products and quality is acceptable to the market place and the standards established by regulatory bodies.
• Industry representation - Representing Boral Cement on industry bodies such as the Cement Concrete and Aggregates Australia and Standards Australia.
• Strengthen Boral Cement’s brand equity and reputation with customers through proactive, regular contact with customer key executives to ensure they are satisfied with products and associated services.
• Sales and Operations planning – working with business to strategically optimise when necessary cementitious setting changes across Boral’s network.

What are we looking for?

• Relevant tertiary qualification in a Science, Sales or Engineering discipline.
• Solid understanding of concrete technology, with a strong technical background and understanding of mix design, development and product quality investigations.
• Demonstrated relevant industry experience within a technical and/or chemical, or similar manufacturing environment.
• Familiarity with construction materials, mining and manufacturing industries.
• Commercially astute with strong influencing skills.

What’s on offer?

• Tool of Trade Vehicle offered
• Employment stability – permanent, full-time position within a large and profitable business
• Genuine career progression opportunities within Boral Australia
• We are Australian-owned and operated
• Opportunity to purchase additional leave
• Generous paid parental leave entitlements.

About Boral Cement

Boral Cement is working towards reducing carbon emissions by replacing 60% of fossil fuel in its manufacturing process with lower carbon alternative fuel. We have invested heavily in the development of Berrima’s alternative fuel project, to enable to the transition from coal to refuse derived fuels.

Our people provide solutions to help customers and stakeholders build a sustainable future in a changing world. Our values are what matters to us and guide our behaviours: Safety, Teamwork, Ambition, Accountability and Respect.

We’re proud of our legacy as a great Australian business and have a strong foundation to improve and continue fulfilling our purpose and what we do best - building something great.

Boral values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, disability or age.​