The Role:
We are looking to hire a Technical Sales Engineer to join our growing information technology team. You will support Mid to Enterprise clients and will evaluate both business and product requirements in order to generate functional specifications and act as a liaison between our customers and the engineering teams. You will also own and drive new features from high-level requirements through operational delivery.
Responsibilities:
Must have knowledge of SQL, Data warehousing and ERP integrations
Preparing and developing technical presentations/ demos, setup trials or POCs to explain our company's products or services to customers.
Collaborating with customer and sales teams to understand customer requirements and provide sales support.
Researching, developing and modifying products to meet customers' technical requirements and needs.
Helping customers who have problems with installed products and recommending improved or upgraded materials and machinery.
Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers.
Identifying areas for improvement and communicating these issues as well as possible solutions to upper management.
Training other members of the sales team on the technical aspects of the company's products and services.
Requirements:
A bachelor's degree in engineering, marketing, business administration, or related field.
Experience in sales and the technology field.
Strong communication, interpersonal, customer service, and technical sales skills.
The ability to relate technical information to non-technical customers.
Excellent technical and problem-solving skills.
Good leadership and teamwork skills.
Willingness to continue your sales and engineering education.
5 years experience in IT software (Knowledge of databases, CRM, and programming languages)
Good understanding of APIs and Postman for testing and integration
Experience with Salesforce / Microsoft Dynamics / HubSpot (CRM platforms)
Knowledge of ERP systems and their application in business processes
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