Job Description

Location

Shanghai Site, China

Kanthal Division in Shanghai is seeking for a Technical Sales Engineering Manager in Heating System.

Your Role

Kanthal is part of Sweden's Alleima, serving as a globally advanced provider of products and services in the field of industrial heating technology and high-quality resistance materials. Since its establishment in 1931, Kanthal has been dedicated to offering advanced heating technology solutions and premium resistance materials and services. Its product portfolio includes a wide range of materials for electric heating, temperature sensing, and heat-resistant applications, as well as ultra-fine stainless steel and precious metal wires for the medical and electronic equipment sectors.

Responsibilities

• Responsible for supporting Standard and Complex opportunities with technical knowledge
• Provide expertise as required from the sales organization by responding to more complex technical questions.
• Analyzing customer’s technical needs and suggesting solutions
• Explore, identify, and suggest new products as well as developing existing ones
• Responsible for preparing technical proposals including proposal/offer, review and presentation to customer and calculations according to customers’ requirements
• Prepare product drawings for customers, and production
• Provide cost estimation for customized products offering
• Review bidding technical requirement and proposals.
• Act as a liaison to coordinate communication between SU and Product & Technology Team or other relevant functions within the company
• Join customer visits or online meetings as needed
• Liaise with sales team to prepare, conduct and/or assist in product promotion, presentation, and demonstration from technical perspective.
• Provide technical training and guidance to sales.
• Work with cross-functional teams providing technical advice
• Provide technical support to production, sourcing, product development.
• Understand both the business problems and the technical solutions. Provide assistance to other team members.
• Post-sales activities include resolving implementation problems and conducting training, claim handling.
• Analyse customers’ technical needs, develop proposals outlining how the products can meet the needs and be integrated.
• To ensure high level of customer satisfaction at all times.
• To seek understand and due diligence of anti-bribery and corruption (ABC) policy/guidelines within defines region.
• Other duties as assigned

Authorizations necessary for the above-mentioned assignments as granted –

ISO standard QEHS - All Employees have the responsibility to follow our procedures and to work in a safe and healthy manner. All Employees have the authority to stop activities that threaten our Zero Harm and Right-From-Me policies (This need to be included to safeguard compliance for the ISO standard)

Authorized to represent Kanthal internally and externally in relation to the job role.

About You

Qualifications

• 5-10 years’ experience in engineering, technical support, technical product development. Work experience from heat Insulation/Ceramics products is preferred.
• Premium college/University degree qualified, preferably in in-organic materials, special ceramics education.
• Strong technical knowledge and skills in materials and heating element or related work experience is preferred.
• Excellent communication, presentation, and negotiation skills.
• Fluent in English and Mandarin, both written and spoken is needed.
• Self-motivated, proactive, and customer-oriented.
• Able to work independently and as part of a team.
• Willing to travel frequently and adapt to different cultures and environments.

What you can expect from us

At Alleima we are convinced that diversity leads to a better environment for our employees, our company, and our customers. We offer you great development opportunities in a global industrial group with favorable employment conditions that includes:

A great workplace that always trying to create conditions for developing good physical and mental health for our employees.

A positive environment that all our people can operate at their full potential and at the same time feel valued and welcomed whoever they are.

A fair and equitable compensation package encompasses not only compensation but also pension, benefits, career development, work environment etc., based upon the position, local market, experience, and performance.

Additional Information

Country specific information

At Alleima, our mission is much more than delivering high-quality products, technology, and processes - working together to develop solutions based on our customer’s needs and thus achieve our business goals, is a better way to describe our daily work. With curious employees and safety as our priority, we create a work environment where you can develop both personally and professionally.

With a clear direction for our journey ahead, utilizing our position as a technology leader, progressive customer partner, and sustainability driver, we aim to become an even stronger company in our industry.

Are you ready to take on this challenge together with us? Join us on our journey! www.alleima.com

Kanthal Division in Shanghai is seeking for a Technical Sales Engineering Manager in Heating System.

Your Role

Kanthal is part of Sweden's Alleima, serving as a globally advanced provider of products and services in the field of industrial heating technology and high-quality resistance materials. Since its establishment in 1931, Kanthal has been dedicated to offering advanced heating technology solutions and premium resistance materials and services. Its product portfolio includes a wide range of materials for electric heating, temperature sensing, and heat-resistant applications, as well as ultra-fine stainless steel and precious metal wires for the medical and electronic equipment sectors.

Responsibilities

• Responsible for supporting Standard and Complex opportunities with technical knowledge
• Provide expertise as required from the sales organization by responding to more complex technical questions.
• Analyzing customer’s technical needs and suggesting solutions
• Explore, identify, and suggest new products as well as developing existing ones
• Responsible for preparing technical proposals including proposal/offer, review and presentation to customer and calculations according to customers’ requirements
• Prepare product drawings for customers, and production
• Provide cost estimation for customized products offering
• Review bidding technical requirement and proposals.
• Act as a liaison to coordinate communication between SU and Product & Technology Team or other relevant functions within the company
• Join customer visits or online meetings as needed
• Liaise with sales team to prepare, conduct and/or assist in product promotion, presentation, and demonstration from technical perspective.
• Provide technical training and guidance to sales.
• Work with cross-functional teams providing technical advice
• Provide technical support to production, sourcing, product development.
• Understand both the business problems and the technical solutions. Provide assistance to other team members.
• Post-sales activities include resolving implementation problems and conducting training, claim handling.
• Analyse customers’ technical needs, develop proposals outlining how the products can meet the needs and be integrated.
• To ensure high level of customer satisfaction at all times.
• To seek understand and due diligence of anti-bribery and corruption (ABC) policy/guidelines within defines region.
• Other duties as assigned

Authorizations necessary for the above-mentioned assignments as granted –

ISO standard QEHS - All Employees have the responsibility to follow our procedures and to work in a safe and healthy manner. All Employees have the authority to stop activities that threaten our Zero Harm and Right-From-Me policies (This need to be included to safeguard compliance for the ISO standard)

Authorized to represent Kanthal internally and externally in relation to the job role.

About You

Qualifications

• 5-10 years’ experience in engineering, technical support, technical product development. Work experience from heat Insulation/Ceramics products is preferred.
• Premium college/University degree qualified, preferably in in-organic materials, special ceramics education.
• Strong technical knowledge and skills in materials and heating element or related work experience is preferred.
• Excellent communication, presentation, and negotiation skills.
• Fluent in English and Mandarin, both written and spoken is needed.
• Self-motivated, proactive, and customer-oriented.
• Able to work independently and as part of a team.
• Willing to travel frequently and adapt to different cultures and environments.

What you can expect from us

At Alleima we are convinced that diversity leads to a better environment for our employees, our company, and our customers. We offer you great development opportunities in a global industrial group with favorable employment conditions that includes:

A great workplace that always trying to create conditions for developing good physical and mental health for our employees.

A positive environment that all our people can operate at their full potential and at the same time feel valued and welcomed whoever they are.

A fair and equitable compensation package encompasses not only compensation but also pension, benefits, career development, work environment etc., based upon the position, local market, experience, and performance.

Additional Information

Country specific information

At Alleima, our mission is much more than delivering high-quality products, technology, and processes - working together to develop solutions based on our customer’s needs and thus achieve our business goals, is a better way to describe our daily work. With curious employees and safety as our priority, we create a work environment where you can develop both personally and professionally.

With a clear direction for our journey ahead, utilizing our position as a technology leader, progressive customer partner, and sustainability driver, we aim to become an even stronger company in our industry.

Are you ready to take on this challenge together with us? Join us on our journey! www.alleima.com