Job Description

Technical Sales and Customer Support Specialist (JB6263)

Remote (For candidates in Gauteng)

R20 000 basic salary + R15 000 car allowance + R10 000 fixed monthly incentive

Permanent

Join an international manufacturer and supplier of specialist metal pretreatment chemicals and technologies. The position combines technical customer support, key account management, sales growth and business administration, servicing manufacturing clients across Gauteng and occasionally other regions.

Minimum Requirements:

Own vehicle and valid drivers license

Diploma or Degree in Chemistry

Practical laboratory knowledge or experience

Technical knowledge relevant to chemicals, metal pretreatment or manufacturing environments would be advantageous

Previous sales, key account management or technical customer support experience

Key Account Management and sales-related certifications would be advantageous

Business management training would be advantageous

Strong technical problem-solving and analytical abilities

Excellent communication skills, with the ability to engage factory-floor employees, technical teams and senior management

Able to communicate effectively with production, quality, engineering, research and development, laboratory, purchasing, stores and management teams

Self-motivated, dependable and able to work independently

Strong planning, follow-through and administrative skills

Commercially minded and capable of identifying risks and implementing preventative measures

Based in Gauteng and willing to travel to Durban, Gqeberha and other regions when required

Own reliable vehicle and valid driver’s licence

Access to a personal credit card for reimbursable business travel expenses

Duties and Responsibilities:

Provide ongoing technical, operational and commercial support to existing customers

Manage a major manufacturing account and provide support with technical queries, orders and deliveries

Maintain strong relationships with key customer stakeholders, influencers and decision-makers

Develop and grow new business within the Gauteng region

Identify customer requirements and recommend suitable products, technologies and problem-solving solutions

Support customers operating in metal manufacturing, automotive components and related industrial sectors

Engage with production, quality, engineering, laboratory, purchasing, stores and management departments

Plan and execute customer activities, sales initiatives and account-development strategies

Monitor potential customer risks and introduce preventative or early-warning measures where possible

Coordinate orders, deliveries, customer communication and related administration

Travel to customer sites in Gauteng and other regions when required

Complete regular business administration and submit monthly travel and expense claims

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

Kontak Recruitment Disclaimer:

Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.

Job specifics: Requirements mirror advertisement, duties may adjust for client needs.

Fair process: Fair assessment, only shortlisted candidates contacted due to volume.

Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.

Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.

Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.

No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.

Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.