Job Description

Technical Sales Advisor (Nigeria)

About the Opportunity

Our client company is seeking a dynamic, technically skilled, and customer-focused Technical Sales Advisor to support business growth across Nigeria.

The successful candidate will be responsible for promoting and selling the company's products and solutions while providing expert technical advice and support to customers. This role requires strong technical knowledge, excellent communication skills, and the ability to build lasting customer relationships while driving commercial success.

As a trusted advisor, you will work closely with customers to understand their requirements, recommend suitable solutions, and ensure an exceptional customer experience throughout the sales process.

Key Responsibilities

Product Knowledge & Technical Expertise

• Maintain a high level of technical and professional knowledge of the company's products, applications, and solutions.
• Develop a strong understanding of all technical and conceptual product aspects to effectively support customers and internal stakeholders.
• Clearly communicate product functionality, technical concepts, and applications in a professional and customer-friendly manner.
• Provide technical guidance and product recommendations aligned with customer needs and operational requirements.

Customer Service & Relationship Management

• Analyse customer requirements and recommend appropriate technical solutions.
• Respond promptly and professionally to customer enquiries, concerns, and technical questions.
• Build and maintain strong relationships with existing and prospective customers to drive customer loyalty and retention.
• Deliver exceptional customer service and ensure a positive customer experience.

Sales & Business Development

• Identify new business opportunities and expand the customer base within the assigned territory.
• Promote products and services to achieve and exceed sales targets.
• Conduct customer visits, follow-ups, product demonstrations, and technical presentations.
• Prepare and present technical proposals, quotations, and solution-based recommendations.

Reporting & Administration

• Track sales activities and prepare monthly sales reports.
• Accurately record customer interactions, opportunities, and sales activities within the CRM system.
• Ensure customer data remains accurate and up to date.
• Maintain all sales documentation in accordance with company procedures.

Market Research & Product Feedback

• Monitor market trends, competitor activities, and industry developments.
• Identify new product and market opportunities.
• Provide customer insights and market feedback to support strategic decision-making.
• Contribute to product improvement initiatives through customer and market feedback.

Requirements

Minimum Qualifications & Experience

• Proven experience in technical sales, customer service, or a related technical advisory role.
• Strong understanding of technical products and the ability to communicate complex concepts effectively.
• Excellent interpersonal, communication, and presentation skills.
• Strong analytical and problem-solving abilities.
• Demonstrated ability to build and maintain professional customer relationships.
• Experience using CRM systems and Microsoft Office applications.
• Highly organised with strong planning and time-management skills.
• Ability to work independently and collaboratively within a team environment.

Preferred Qualifications

• Relevant degree in Animal Nutrition, Veterinary Science, Sales & Marketing, Agriculture, Animal Health, or a related field.
• Previous experience within a technical, agricultural, animal health, veterinary, or industrial sales environment will be advantageous.
• Experience working across multiple territories or regional markets is an added advantage.

Key Competencies

• Technical expertise and product knowledge
• Sales and negotiation skills
• Customer-focused approach
• Relationship management
• Strong communication and presentation skills
• Market awareness and commercial acumen
• Planning, reporting, and administration
• Attention to detail and problem-solving

Success Measures

• Achievement of sales and revenue targets
• Customer satisfaction and retention
• Growth of customer base and business opportunities
• Accuracy and quality of CRM data
• Timely and effective reporting
• Delivery of high-quality technical support and customer guidance

Location

Nigeria

Application

If you are a results-driven sales professional with strong technical expertise and a passion for building customer relationships, we encourage you to apply for this exciting opportunity with our client company.

#LI-DNP #LI-CES

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.