Job Description

Epassi’s purpose is to boost everyday well-being We are the market leader in mobile payments for employee benefits in Northern Europe – our solution combines all the benefits into one mobile app. Epassi’s team is made of highly skilled people from top notch business developers, designers and software engineers to passionate sales, marketing and customer support professionals. Epassi is awarded by the Financial Times as one of the fastest growing companies in Europe.

As part of our continued growth, we are looking for a skilled Technical Revenue Operations Manager

Your mission:

In this role you will implement, operate, and continuously improve our revenue systems landscape, ensuring a stable, scalable, and future-proof CRM and automation environment that enables our go-to-market organization to work efficiently and data-driven. If you thrive at the intersection of business and technology and enjoy building smart, scalable revenue systems, we look forward to your application.

Your responsibilities will be:

• Technical ownership of CRM and other revenue-related systems (especially HubSpot)
• Acting as the interface between business teams and technical systems
• Ensuring seamless automations and integrations across the systems landscape
• Technical point of contact for Sales, Marketing, and Customer Success
• Development and implementation of low-code automations (e.g. with Make) as well as custom code solutions within the CRM environment (e.g. Python)
• Ensuring technically sound and sustainable implementation of business requirements

You’ll be successful in this role if you:

• Ensure stable and reliable operation of CRM systems and integrations
• Translate business needs into technically clean and scalable solutions
• Reduce manual effort through smart automation and system optimization
• Handle GTM-related technical requests and tickets quickly and solution-oriented
• Maintain a high level of data quality and system integrity

What you’ll be doing (daily):

• Collecting and technically translating business requirements into system logic
• Implementing requirements in HubSpot (workflows, data models, properties, automations)
• Developing and maintaining product, offer, and contract logic
• Building and optimizing low-code automations (e.g. Make)
• Implementing custom CRM enhancements using Python where required
• Administering and continuously improving HubSpot
• Managing users, roles, and permissions
• Implementing and maintaining contract templates in DocuSign
• Handling technical GTM tickets (2nd-level support)
• Monitoring integrations, APIs, and system connections

What you should bring:

• Completed degree in Business Administration, Computer Science, Business Informatics, or a comparable qualification
• Several years of experience working with CRM and go-to-market systems
• Experience with low-code platforms (ideally Make) as well as practical experience in implementing custom code solutions, preferably using Python
• Strong analytical and structured working style
• High level of ownership and quality awareness
• Strong technical understanding and problem-solving skills

Your language profile:

• German: fluent
• English: professional working proficiency

Your track record:

• Proven experience in the technical administration and further development of CRM systems (ideally HubSpot)
• Experience with automations, workflows, and data models
• Experience with low-code applications (e.g. Make)
• Experience implementing cross-system processes and integrations
• Experience in technical support for business systems (2nd-level or similar)
• Solid understanding of APIs, webhooks, and structured data formats (e.g. JSON)

Your competency profile:

• Highly structured and analytical mindset
• Ability to translate complex business requirements into clear technical solutions
• Strong ownership mentality and reliability
• Clear, audience-oriented communication skills
• Team player with a strong sense of responsibility
• Focused on sustainable, scalable, and high-quality implementations