Job Description

Conviva is the first and best place to understand and optimize digital customer experiences. Our Operational Data Platform harnesses full-census, comprehensive client-side telemetry—capturing every aspect of customer experience and engagement across all devices and linking them to the performance of underlying services, in real-time and at a fraction of the cost of alternative solutions. Conviva computes quality of experience across all users and all devices, in real time. We combine user actions with app and system responses to give your technology, business, and operations teams AI-powered insights into any issues impacting user experience and engagement. Trusted by industry leaders like Disney, NBC, and the NFL, Conviva revolutionizes how businesses understand customer experience and engagement, maximizing satisfaction, conversion, and revenue.

Conviva is seeking a Technical Recruiter for a contract engagement, on-site five days a week in our Foster City, CA office, to own full-cycle technical recruiting for engineering, AI/ML, and product roles. This is a recruiting-first role built for someone who partners closely with engineering leaders and brings demonstrated AI fluency to sourcing, screening, and closing technical talent.

What You Get to Do:

• Own full-cycle technical recruiting for engineering, AI/ML, and product roles, from intake through close. This is the core of the role.
• Reduce time-to-fill on hard-to-source, unique engineering profiles through sharper sourcing and stronger leader alignment.
• Build a real working relationship with the engineering leaders you support: understand their roadmap and hiring pressure well enough to anticipate needs, not just react to reqs.
• Build workflows and artifacts, including sourcing playbooks, candidate scorecards, and market maps, that change how Conviva sources and evaluates technical talent going forward.
• Build and document scalable recruiting processes, tools, and practices that create lasting value for the organization.

What You Bring to the Role:

• Demonstrated, specific use of AI tools to improve recruiting outcomes. Be ready to walk through a real example, not a general philosophy.
• Full-cycle technical recruiting experience, ideally including time at a seed-stage or small (sub-200 person) Silicon Valley technology company.
• A track record of closing engineering, AI/ML, or technical product candidates in competitive markets, including profiles that are genuinely hard to source.
• Experience building trust with hiring leaders as a strategic partner, not just an intake-and-execute recruiter, without losing recruiting speed.
• The confidence to take an existing approach and push past it rather than just execute it.
• Nice to have: experience recruiting for GTM (sales, partnerships) or G&A (finance, legal) functions.
• A genuine interest in being in the office and in the room. At Conviva, our best technical hiring decisions have come from in-person conversations.

The expected on-target earnings (OTE) range for this contract position is based on an annual salary of $120,000 to $175,000, based on a 70/30 compensation structure consisting of 70% base salary and 30% target commission. Commission is earned based on the achievement of pre-determined outcomes and milestones. Actual compensation within the stated range will be determined based on factors including qualifications, experience, relevant education, training, and job-related skills.

Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe.

To learn more about how Conviva can help improve the performance and outcomes of your digital services, visit www.conviva.ai.