Job Description

Level Entry Job Location MSHS CENTRAL OFFICE - CALDWELL, ID 83607 Position Type Full Time Education Level High School / GED Salary Range $17.00 - $17.00 Hourly

Travel Percentage Negligible Job Shift Day Job Category Customer Service

Status: Non-Exempt / Hourly

Supervisor: Program Support Specialist

Essential Duties and Responsibilities(This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned)

• Answer telephone inquiries, greet walk-in visitors, provide information, refer inquired to the proper recipient, and take and forward telephone and electronic messages
• Review and process payments from MSHS centers, forward payments to accounting
• Prepare, receive, and route incoming/outgoing correspondence, mail and letters
• Perform general office record preparation and maintenance duties including work processing, data processing and input, copying, faxing, filing and related duties
• Track outstanding invoices from MSHS centers to prompt payment
• Resolve conflict and/or discrepancies on invoices with vendors
• Process bills, payment requests, and related financial documents
• Ability to multitask, meet deadlines, and remain calm and professional under pressure
• Maintain standards of confidentiality of CC Idaho clients and records
• Perform all work duties and activities in accordance with CC Idaho policies, procedures, and safety practices

Qualifications / Benifits

Qualifications

Required

• High School Diploma or GED
• One or more years in a clerical environment
• Current driver's license and proof of auto insurance
• Proficient in Microsoft Office applications

Preferred

• Ability to read, speak, and write in both English/Spanish in a business setting
• Three or more years in a clerical environment
• One year of business or secretarial school
• Three or more months related experience and/or training

Required Physical Demands

• Is frequently required to stand; walk; climb or balance, sit, stoop, kneel, crouch, or crawl; reach with hands and arms
• Must be able to lift and/or move up to 50 pounds

Work Environment

• Work in an office or classroom setting; may be exposed to electrical shock and fumes or airborne particles; the work may be stressful; the noise level is moderate to elevated

BENEFITS:

“CCI is a strong, non-profit agency to work with. They respect work-life balance and allow for flexibility when it is needed. Excellent premiums on benefits packages. Good working environment with opportunities for advancement."

For detail Benefit plan please visit: https://communitycouncilofidaho.org/apply-today/

Health Benefits

• Medical benefits
• Dental benefits
• Vision benefits

Financial Well-Being

• Basic Life Insurance with Accidental death & dismemberment
• Supplemental Voluntary Life
• Long- and Short-Term Disability
• Flexible Spending Accounts (Medical & Dependent Care)
• 401K
• Voluntary Benefit Options
• Accident Insurance
• Critical Illness
• Legal Ease
• Norton Life Lock

Work/Life Balance (Regular Full Time)

• Generous Paid Time Off Policy (PTO)
  • First year of service – 20 days
  • After five years of service – 25 days
  • After ten years of service – 30 days
  • After twenty years of service – 35 days
  • After thirty years of service – 40 days
• Twelve Paid Holidays
• Employee Assistance Program (EAP)
  • 10 free sessions per each topic/situation
  • Assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being

Educational leave

• Up to 5 hours per week to utilize towards education, upon approval and eligibility