Job Description

Key Skills

• Technology Project Management
• Delivery & Execution Focus
• SRE & Production Operations Collaboration
• Risk & Dependency Management
• Incident Follow-ups & RCA Tracking
• Stakeholder & Executive Communication

What Success Looks Like in This Role

• Projects delivered on time with minimal operational disruption.
• Improved coordination between engineering and support teams.
• Reduced backlog of operational action items.
• Clear visibility into risks impacting production and delivery.
• Strong trust and credibility with SRE and support organizations.

Required Qualifications

• Bachelor’s degree in Engineering, Computer Science, or related field.
• 6+ years of experience as a Technology Project Manager or Technical Project Manager.
• Direct experience working with:
• SRE teams OR
• Production Support / Operations teams (L1/L2/L3)
• Strong understanding of:
• Production systems and live service environments
• Incident, problem, and change management
• Proven ability to manage cross-team dependencies and execution.
• Excellent written and verbal communication skills.

At Zensar, we’re “experience-led everything” We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.