Lead end-to-end delivery of complex technology programs, including planning, scope, resources, budgets, timelines, dependencies, and release milestones
Partner across engineering, product, business, risk, and portfolio stakeholders to align execution with strategic business outcomes
Proactively identify, manage, and mitigate risks, issues, dependencies, and roadblocks to maintain delivery momentum
Coach teams and leaders in Agile, Scrum, Kanban, and Lean practices to improve flow, predictability, transparency, and continuous improvement
Foster a collaborative, inclusive, and high-performing culture through servant leadership, facilitation, and conflict resolution, and drive agile program execution through backlog management, release planning, roadmap coordination, and cross-team delivery governance
Experience in consumer banking risk domains, including credit risk, fraud, collections, disputes, and technology or operational risk
Knowledge of portfolio governance, value management, OKRs/KPIs, delivery metrics, capacity planning, and product management practices
Experience leading and coordinating work across multiple teams, shared services, vendors, and complex technology ecosystems
Agile and Lean certifications or equivalent hands-on experience (e.g., Scrum, Kanban, SAFe, Lean Six Sigma)
Proven ability to coach teams, facilitate training, and drive product, delivery, and organizational maturity, along with strong written, visual, and verbal communication skills, with the ability to synthesize complex information for leadership audiences
Familiarity with control automation, observability, monitoring, release readiness, and evidence management practices
Practical understanding of AI and experience applying AI-assisted workflows to program delivery, governance, and operational processes
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
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