Job Description

Join the Payments Platform Technology team as a Senior Project Manager, where you will lead the delivery of complex, high-impact payments platform products—including Real-Time Payments (RTP), and other next-generation payment solutions. You will play a pivotal role in executing product strategy, launch, and lifecycle management, driving innovation and ensuring interoperability with industry exchange, clearing, and settlement systems. We are seeking a dynamic, motivated leader who excels at translating business value into actionable technical requirements, thrives in ambiguity, and partners closely with engineering and product leads to drive strategy, delivery, and alignment.

Job responsabilites

• Own and manage the end-to-end lifecycle of payments platform projects, from strategy and scoping through execution, launch, and post-implementation analysis.
• Develop and maintain detailed project plans, timelines, and governance structures to ensure transparency and accountability.
• Lead cross-functional teams including product, technology, operations, and others to deliver platform solutions that meet business and client needs.
• Stakeholder Management & Collaboration
• Build and nurture strong relationships with internal and external stakeholders, including senior management, clients, and vendors.
• Facilitate effective communication and collaboration across departments to align on goals, resolve issues, and drive project success.
• Work closely with engineering and product leads to drive strategic direction, ensure alignment, and deliver on business objectives.
• Business Value Translation & Technical Solutioning
• Partner with product owners, engineers, and architects to define requirements, design solutions, and ensure seamless integration and interoperability across platforms and APIs.
• Support commercialization efforts, including solutioning, pricing, and account planning for complex client use cases.
• Risk, Compliance & Governance
• Understand and manage country-specific market and regulatory dynamics, ensuring products are built to meet those requirements.
• Establish and maintain robust governance structures, ensuring adherence to regulatory requirements, risk management frameworks, and industry standards for payments platforms.
• Identify, assess, and mitigate project risks and issues, driving remediation to closure.
• Reporting & Communication
• Prepare and present executive-level updates, status reports, and dashboards to senior management and key stakeholders.

• Document client use cases, solution architectures, and funds flow diagrams to support testing, integration, and client experience optimization.

• Required Qualifications
• 5+ years of experience managing technical projects in payments platforms, merchant services, or financial technology.
• Proven track record of leading cross-functional teams and delivering complex platform solutions.
• Demonstrated ability to translate business value into technical requirements and drive strategic alignment across teams.
• Strong technical understanding of payments products, APIs, integration patterns, and platform interoperability (RTP, ACH, wires, etc.).
• Experience supporting sales teams and interfacing with clients, engineers, and product teams.
• Excellent problem-solving, analytical, and strategic thinking skills.
• Strong interpersonal, relationship-building, and communication skills.
• Experience preparing and presenting reports to senior management.
• Ability to manage multiple priorities and thrive in a fast-paced, ambiguous environment.
• Preferred Qualifications
• Bachelor’s degree in Computer Science, Engineering, Business, or related field.
• Experience with technologies such as REST APIs, HTML, JavaScript, Python, SQL, Snowflake, Splunk, and mobile/web application development.
• Familiarity with project management tools (e.g., Jira, Asana) and cloud-based solutions.
• Knowledge of payments industry regulations, compliance requirements, and platform standards.
• Project Management Professional (PMP) or Agile/Scrum certification is a plus.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.