IT Project Manager
Location: Guatemala, El Salvador
Work style: Hybrid
Modality Full-time
Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
About the Role
As an active member of TELUS Digital, you will support the delivery of complex projects as a Technical Project Manager, ensuring successful execution across all project phases — from planning and initiation through execution, monitoring, and closure.
You will act as the bridge between technical teams and business stakeholders, ensuring alignment, risk management, and on-time delivery within scope and budget.
Plan, lead, and manage complex software development projects, including application development, migrations, and transformation initiatives.
Drive execution across all project phases: initiation, planning, execution, monitoring & controlling, and closure
Develop and maintain detailed project plans, schedules, budgets, and risk mitigation strategies
Ensure alignment between business requirements and technical implementation.
Manage stakeholder communication across technical teams, business units, and leadership.
Monitor project scope, timeline, cost, and quality, proactively identifying and mitigating risks.
Produce and maintain project documentation, governance artifacts, and status reports.
Utilize project management tools.
Manage work tracking and collaboration through Jira
Support budget planning, capital and operational expenditure tracking, and reporting.
Coordinate with external vendors and support contract and procurement management when required.
Facilitate Agile ceremonies and support hybrid or Agile project environments.
Bachelor’s degree in Computer Science, Computer/Software Engineering, Information Systems or Applied Mathematics, or equivalent education and/or experience.
3-4 years of experience managing delivery of complex software projects (Application Development, Migrations or Transformation)
2-3 years of experience planning and leading projects through all phases.
Strong knowledge of project management methodology (PMI, Agile, or hybrid approaches)
Proficiency with web assisted tools.
Working knowledge of Excel (formulas, pivot tables, charts, data analysis)
Demonstrated analytical, problem-solving, and negotiation skills
Experience producing and maintaining project documentation
Clear and effective communication skills across technical and business stakeholders
Desirable skills
Experience with billing systems, financial systems, or payment platforms
PMP Certification or working towards it
Scrum training or Agile certification
Experience in Telco, Financial sector, or Retail
Vendor management or procurement experience
Budget planning and reporting experience
What’s in it for you:
Private medical and life insurance from day one
Budget for professional growth (certifications)
Schedule flexibility.
Extra bonus based on performance.
TELUS Digital crafts unique and enduring experiences for customers and employees, and creates future-focused digital transformations that stand the test of time. We are the brand behind the brands. Our global team members are both passionate ambassadors of our clients’ products and services, and visionary technology experts resolute in our pursuit to elevate their end customer journeys, solve business challenges, mitigate risks, and drive continuous innovation. Our portfolio of end-to-end, integrated capabilities include digital IT services, such as cloud solutions and AI-fueled automation, trust and safety services, AI data solutions, including expertise in computer vision, and front-end digital design and consulting services. Fuel iX™ is TELUS Digital’s proprietary GenAI engine at the heart of our innovation, helping enterprises advance their GenAI pilots to working prototypes and production at scale, quickly, securely and responsibly across multiple environments, applications and clouds.
Powered by purpose, TELUS Digital leverages technology, human ingenuity and compassion to fuel remarkable outcomes and create inclusive, thriving communities in the regions where we operate around the world. Guided by our Humanity-in-the-loop principles, we take a responsible approach to the transformational technologies we develop and deploy by proactively considering and addressing the broader impacts of our work.
