Job Description

We are seeking a highly skilled and motivated Technical Project Manager to join our dynamic Software Engineering department. In this role, you will play a critical part in bridging the gap between our product vision and technical execution. You will take prioritization direction from product owners and work closely with engineering leadership to translate strategic priorities into actionable technical requirements and user stories.

Your expertise in project management will ensure that projects are delivered on-time, within budget, and to the highest quality standards. You will act as a liaison between business units and IT teams, maintaining clear and consistent communication with all stakeholders throughout the project lifecycle. Your ability to drive projects, resolve conflicts, and foster strong relationships across the organization will be key to your success in this role. If you are passionate about delivering impactful software solutions and thrive in a collaborative, fast-paced environment, we encourage you to apply.

Responsibilities

• Take prioritization direction from product owners and translate strategic priorities into detailed product specifications and delivery plans.
• Collaborate with engineering leadership to break down requirements into technical user stories, identify and manage resources including third-party contractors, ensuring clear and actionable tasks for development teams.
• Manage delivery expectations in terms of quality and timelines, ensuring projects remain on-time, on-budget, and deliver expected results.
• Act as a liaison between business units and IT teams to ensure alignment and understanding of project objectives, maintaining ongoing communication with stakeholders through every step of the project.
• Prepare and deliver detailed project status reports to stakeholders and senior management.
• Provide comprehensive project reporting and communications to project teams and stakeholders through consistent standards and reporting tools.
• Identify issues and risks promptly, lead in developing and implementing mitigation plans, and manage escalations.
• Participate in conversations with the Product team and stakeholders to gather feedback on delivered solutions and ensure continuous improvement.
• Utilize influence and negotiation skills to drive projects, clear roadblocks, and resolve conflicts.
• Build and maintain strong relationships with Product Development, IT, and key business areas for successful project implementation.
• Develop and maintain risk management frameworks, conducting regular risk assessments and updates.
• Promote and support the adoption of Agile methodologies and practices within the team and across the organization.
• Drive continuous improvement by identifying lessons learned and implementing changes to enhance future project delivery.

Qualifications and Requirements

• 5+ years of professional experience formally leading projects within a cross-functional environment.
• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• PMP, PRINCE2, or Agile certifications are a plus.
• Strong experience working within the Software Development Lifecycle (SDLC) Waterfall and Iterative models.
• Strong project management skills in a service- or product-based industry.
• Understanding and familiarity with Agile Methodologies, including Scrum, Kanban, and Scaled Agile Framework (SAFe).
• Proficient in the use of project management software such as MS Project, and development tools such as Azure DevOps.
• Demonstrated success in delivering moderate to complex projects and/or programs from inception to delivery.
• Experience providing a service to internal stakeholders to achieve successful outcomes.

Who We Are

Welcome to arrivia. We specialize in making brands better through the power of travel. With more than 55 years of combined experience, we’re a merger of three powerhouse brands combining ICE, SOR Technology, and WMPH Vacations. With offices on both coasts of the US and around the world, we embrace diversity and a passion for travel across our global staff.

We’re focused on building a customer-first culture, fueled by the best travel experiences for all our members at every point in their journey. Grow with us, as we continue our path to deliver innovative solutions and take charge of change. The adventure is only beginning. We’re on a mission to help people around the world travel better and experience more. Our team members bring world-class skills to the table to create extraordinary memories for our partners and members.

Our Core Values

Here at arrivia we…

• Stay Curious - Explore new challenges and make space to learn, grow and improve.
• Keep it Real - Earn trust through open, honest, and clear communication.
• Own it - Seek ways to make an impact and take action.
• Win Together - Create a culture of connection and inclusion where everyone can be their best.

Additional Benefits

• Exclusive Employee Travel Rates on Cruises, Resorts & Hotels, Tours, Car Rentals
• Medical Health Insurance
• Dental and Vision Coverage
• 401K Plan
• Long Term Disability and Life Insurance
• Pet Care Insurance
• Legal Insurance
• Flexible Spending Accounts (FSA)
• Employee Assistance Program
• Dedicated Employee Enrichment and Recognition Programs
• Special local, dining, and merchandise offerings