Job Description

Cymbio (Acquired by PayPal) is a leading orchestration platform that provides a seamless, one-to-many connection for merchants to be discoverable and purchasable across agentic commerce surfaces like Co-Pilot and Perplexity, as well as marketplaces and dropship retailers, including Nordstrom, Macy’s, and TikTok. Now a proud part of PayPal, we eliminate the need for complex point-to-point integrations and manual work, slashing time-to-live from months to days. Global brands like Balmain, New Balance, and Fabletics rely on Cymbio to automate and syndicate their product, inventory, and pricing feeds, while effortlessly orchestrating orders and returns across hundreds of surfaces globally. Based in Tel Aviv, our growing team of CymStars is actively shaping the future of AI-driven retail, and we’re looking for top talent to join us in scaling this exciting next chapter.

We are looking for a Technical Project Manager to join our customer operations team and work closely with the Delivery/Support/Data/Product/Development teams to ensure the swift onboarding of new merchants to our platform.

Responsibilities

• Collaborate with cross-functional teams, Product & R&D teams, and business stakeholders to gather requirements and design/lead new merchant onboarding projects.
• Identify and assess risks and issues during implementations, provide mitigation options, and escalate them to senior management as needed.
• Develop, monitor, and report on project plan progress, ensuring adherence to timelines and business requirements.
• Lead the onboarding process with new merchants
• Be an expert in Cymbio’s onboarding processes and integrations
• Own internal documentation and establish best practices for all internal processes

Requirements

• 3+ years of experience in tech project management/Sales Engineer, customer-facing products for global SaaS companies
• Extremely organized with strong attention to detail
• Expert in project management with a technical background (API/EDI knowledge)
• Experience with systems like SFCC/SF OMS/NetSuite - an advantage
• Familiarity with project management tools like Jira, Monday, Airtable, and alike.
• Knowledge in the US &/or EU retail & brand market - an advantage
• Problem solver who works well in a fast-paced environment
• Ability to prioritize workload and meet tight deadlines
• Strong interpersonal and communication skills in English - written and verbal ( native speaker level) - Mandatory
• Passion for innovative solutions and process improvement
• A team player with a can-do attitude
• Working days: Monday-Friday