Job Description

About GGWP

GGWP builds AI-powered systems that help games and online communities stay safe, healthy, and scalable. Our platform spans real-time moderation, sentiment and behavior analysis, and operational tooling used by leading studios and platforms.

We operate complex, cross-functional systems across engineering, data science, product, and operations, often in environments where delivery timing, quality, and coordination matter as much as technical correctness.

The Role

We’re looking for a Technical Project Manager to own delivery coordination across engineering, data science, product, and operations.

This role is execution- and organization-first. You will be responsible for planning, tracking, and driving cross-team work forward, ensuring dependencies are clear, risks are surfaced early, and releases land predictably.

You will report directly to the Director / Head of Engineering and work closely with:

• Engineering teams in the US and India
• Product Management
• Data Science
• DevOps
• Solutions and Customer Success (for major deliveries)
  

Some familiarity with software development and data systems is important to understand tradeoffs and priorities, but this is not a coding role.

Responsibilities

Core Ownership (Primary Owner)

Delivery & Planning

• Own sprint planning and delivery tracking across engineering and data science teams
• Lead cross-team delivery planning and coordination
• Maintain integrated project plans across product, engineering, data science, and DevOps
  

Dependencies, Risk & Scope

• Track cross-team dependencies and delivery risks
• Surface issues early and drive resolution
• Manage scope changes and timeline negotiations in partnership with Product and Engineering
• Provide clear delivery status and risk reporting to leadership

Releases & Major Deliverables

• Own release timelines, coordination, and launch readiness
• Coordinate QA, rollout, and rollback planning
• Drive major customer delivery coordination for large or enterprise (AAA) customers

Support & Enablement (Supporting Function)

Product Execution Support

• Support Product in cross-product dependency management
• Help ensure PRDs, acceptance criteria, and scope are reflected accurately in delivery plans
• Coordinate feature readiness for GTM with Product, Marketing, Solutions, and CS
  

Engineering & Data Science Support

• Partner with Engineering Managers and Tech Leads to translate plans into executable timelines
• Help coordinate work across:
  • Backend, frontend, API/SDK development
  • Data pipelines, model iteration, and monitoring
• Support incident follow-ups, retrospectives, and delivery learnings
  

Customer & Go-To-Market Support

• Coordinate delivery timelines tied to customer commitments
• Support Solutions and Customer Success during complex rollouts
• Ensure customer-facing teams have clarity on delivery expectations

What Success Looks Like

• Teams have clear priorities, timelines, and ownership
• Dependencies and risks are visible early, not discovered late
• Releases ship predictably with fewer last-minute surprises
• Engineering and Product spend less time coordinating and more time executing
• Leadership has confidence in delivery forecasts

Qualifications

Required

• 5+ years in technical project management, program management, or delivery role
• Experience coordinating cross-functional technical teams
• Strong organizational skills and attention to detail
• Comfort working across time zones and distributed teams
• Clear written and verbal communication skills