Job Description

I. Job Summary

This position is responsible for applying technical knowledge of Microsoft SQL Server, system architecture and tables, and business intelligence (BI)/data visualization tools (e.g. Spotfire, PowerBI), and analyzing/managing large amounts of data to support client analytics and reporting. Provides business and technical guidance to technical teams to drive client-facing deliverables. Acts as business lead on client reporting platform project(s), which includes strategy development, change management, and providing subject matter expertise to technical teams. Manages offshore team through data quality management project.

II. Essential Duties and Responsibilities

• Drives vision and strategy for client reporting platform roadmap items and works with the technical team to prioritize according to client/business needs
• Lead change management efforts and drive internal and external adoption of the reporting platform
• Act as second-level support for user questions and issues related to the reporting platform
• Provide business guidance (SME) to the technical team in order to drive the resolution of product defects
• Provide in-person or virtual demonstrations of the reporting platform to internal and external customers
• Provides management reporting to business leaders on a recurring and as-needed basis
• Organize and present project status updates to senior leadership on a bi-weekly basis
• Work with Learning & Development teams to prepare and conduct training on existing and new users of the reporting platform
• Develop technical solutions for internal and external customer reporting needs
• Manage offshore data quality team to maintain data integrity of reporting platforms

III. Qualifications

A. Required Qualifications

• Master's Degree (accredited) in Business, Information Technology, Finance, Analytics or related field of study, or in lieu of Master's degree,
• Bachelor's Degree (accredited) in Business, Information Technology, Finance, Analytics or related field of study and 2 years relevant work experience
• 5 years of experience in business/data analysis, project management, technical experience working with data (SQL), and technical experience with Business Intelligence tools (in addition to the education requirement).

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

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ABOUT WM

WM ( WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.