Job Description

We’re seeking a Technical Project Lead to join our dynamic Facilities delivery team. In this role, you’ll be at the heart of operations, leading customer-facing requirements sessions, overseeing facilities process networks, and supporting executive conference room setups. You’ll build strong relationships with vendors, contractors, and most importantly, the business units you serve.

As part of a shared service supporting a diverse group of companies, adaptability is key. You’ll need to respond quickly to shifting priorities and bring a flexible, solutions-oriented mindset. Acting as a critical link between our customers and JDI IT, you’ll leverage internal resources and external partners to deliver high-quality results on time and with impact.

This position requires full-time on-site presence.

• Provide end-to-end technical coordination and support to the delivery of infrastructure initiatives  

• Work with customer representative, internal and external technical resources to gather requirements 

• Work with technical teams to develop and validate technical design meets customer specifications and align with IT standards 

• Work with technical teams to identify equipment’s and service requirements 

• Validate budget and collect cost estimates for equipment and services to complete delivery 

• Coordinate any site requirements such as facility access, cabling and power 

• Coordinate customer communicating and day of deployment activities 

• Manage warranty period and structured transition to steady state operations 

• Provide coaching and mentoring, and share technical knowledge, skills, and expertise in an efficient and supportive manner 

• Minimum 3-8+ Years of Experience  

• Background in Infrastructure Operations and Project Management and/or Business Analysis  

• University Degree, College Diploma or Relevant Experience 

• A working knowledge of a broad set of technologies including network, server, end user devices 

• A working knowledge of facilities requirements such as cabling, power, racking and cooling  

• A working knowledge of end user computing devices such desktop, laptops, handhelds, printing, meeting rooms, telephony 

• A working understanding of technical support processes such as ITSM and ITIL 

• A working knowledge of supply chain management and logistics  

  Bonus:

• ITIL Foundations Certification considered an asset 

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.