LONDON, UK (Hybrid Working - 3 days in the office per week)
Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW.
At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities.
Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support.
We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities.
Croud is running a transformation expected to span approximately two years, from selection through build and into stabilisation, across CRM, CPQ, delivery and PSA, ERP and finance including planning, data and integration, and Enterprise BI. It covers Croud and Born Social across the UK, US and MENA. We are selecting a platform and implementation partner this year, with build beginning in early 2027.
Reporting to the Enterprise Systems Implementation Lead, this role runs technical delivery with Croud teams and the implementation partners across the Enterprise Systems workstreams. The first phase covers vendor selection and solutioning: questions and answers, workshops, evaluation evidence and delivery planning. From partner mobilisation, the role owns the integrated delivery plan and day-to-day cadence through configuration, integration, migration, testing and release. It acts as the Croud counterpart to the partner project manager, maintaining an independent view of progress, dependencies and readiness.
Croud is backed by ECI Partners. This programme runs to a value creation timetable, and the role suits someone who is energised rather than unsettled by that pace.
Key responsibilities include, but are not limited to:
Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish.
Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless!
On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include:
Standard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).
Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
Please note: Internal candidates may be considered for this position as part of the selection process, in line with our commitment to transparent and fair recruitment.
At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities.
We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following:
We're an independent global media, creative, and data agency helping our clients make their next best move.
We help brands unlock growth with a Return on Intelligence - applying innovative intelligence across brand strategy, integrated media, social, creative, and data. In a world where agility is essential and not all returns are created equal, we bring transparency, speed, and incrementality-focused measurement to fuel growth and unlock true value.
Founded in 2011 with the mission to reinvent the agency model, we combine 600+ in-house digital experts with a global, on-demand network of 2,900 marketing specialists. This agile, scalable model gives us more time to really understand our clients’ businesses, and deliver truly incremental growth.
Croud has recently acquired Vert Digital, an Atlanta-based digital marketing agency, and Metageni, an analytics specialist, having previously acquired leading social-first agency Born Social, Croud Luxe (formerly VERB Brands), and impakt Advisors.
Croud is proud to partner with leading global brands including Audible, IWG, Frasers Group, Nespresso, and Prime Video, alongside Born Social’s impressive client list which includes Ford, Barclays and Diageo (Guinness).
Contact the team at partnerships@croud.com for a chat, to set up an intro or any other further information.
We are always looking for the very best talent, so if you're interested in working for Croud please check out careers.croud.com
