Job Description

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Technical Program Manager – Wildfire Operations Program Management

Job Function Summary

As a Technical Program Manager within PGE’s Wildfire Operations Program Management team, you will support the implementation and continuous improvement of initiatives outlined in PGE’s 2026–2028 Wildfire Mitigation Plan (WMP). This role plays a keypartin advancing wildfire risk reduction, operational readiness, and interagency coordination to support the safe and reliable delivery of power.

You will contribute across multiple WMP sections, with primary focus on Grid Operations & Protocols (including fire season field assessments, compliance, and operational readiness), and supporting initiatives in Situational Awareness and Forecasting, Emergency Preparedness, Community Outreach and Public Awareness, and Industry Engagement.

A critical component of this role is serving as a field-deployable utility representative during wildfire incidents, integrating into the Incident Command System (ICS) to coordinate with Incident Management Teams (IMTs), support safe access to utility infrastructure, and provide timely situational awareness to internal stakeholders and PGE’s incident management team. In this capacity, the role acts as a field liaison and safety escort for utility personnel,facilitatingsafe access to active fire or burned areas for damage assessment and restoration, without direct supervision of field crews.

This role is also responsible formaintainingreal-time situational awareness during fire season, including monitoring fire danger conditions, fire weather, detection systems (e.g., camera networks and satellite-based platforms), and new or emerging wildfire activity that mayimpactPGE assets. The position supportstimelyinternal communication, coordination, and decision-making when wildfire threats areidentified, and maymonitorincidents virtually when deployment is notrequired

Additionally, this role supports coordination with neighboring utilities and regional wildfire program partners, sharing information and intelligence, aligning response considerations where infrastructure is interconnected or co-located, and contributing to lessons learned and continuous improvement across organizations.

You will also conduct fire season field assessments of crews and contractors and develop and deliver wildfire mitigation and safety training programs. This roleparticipatesina rotating on-call schedule to support after-hours response and coordination with dispatch centers, first responders, agency partners, and peer utilities.

This position requires strong technical knowledge, program coordination skills, and the ability tooperateboth independently and collaboratively in dynamic field and office environments.

Key Job Information

Technical Program Manager 7097

Grade 7

Career Level: P3

Career: Requires in-depth knowledge and experience

Uses best practices and knowledge of internal or external business issues to improve products or services

Solves complex problems; takes a new perspective using existing solutions

Works independently; receives minimal guidance

Acts as a resource for colleagues with less experience

Key Responsibilities

Program Implementation and Support

• Support execution of wildfire mitigation initiatives aligned with PGE’s Wildfire Mitigation Plan, with emphasis on Grid Operations & Protocols

• Contribute to program tracking, documentation, and continuous improvement efforts across wildfire operations workstreams

• Partner with internal stakeholders (e.g., T&D Operations, Generation, Vegetation Management, Emergency Management, Safety) to integrate wildfire mitigation practices into field execution

Situational Awareness and Operational Coordination

• Monitor fire danger conditions, fire weather, and wildfire activity using internal systems and publicly available tools (e.g., detection cameras, satellite hotspot platforms)

• Maintain situational awareness of new and emerging wildfirestartsand assess potential impacts to PGE infrastructure and operations

• Providetimelyinternal communication, reporting, and coordination when wildfire threats areidentified

• Monitorincidents virtually when deployment is notrequired,maintainingawareness and providing updates as conditions change

• Coordinate and share situational awareness, intelligence, and operational considerations with neighboring utilities and regional partners, particularly where assets are interconnected or jointlyimpacted

• Participate in a rotating on-call duty schedule to support after-hours response and coordination needs

Incident Response and Coordination

• Deploy to wildfire and all-hazard incidents as a PGE representative when infrastructure is threatened or upon agency request

• Operate within the Incident Command System (ICS) as a liaison, technical specialist, or agency representative

• Coordinate with IMTs and agency partners to support safe access to utility infrastructure and align suppression and restoration priorities

• Serve as a field liaison between PGE and incident personnel tofacilitatedamage assessment and restoration access, acting as a qualified conduit and safety escort for utility crews

• Provide real-time situational awareness and communicate incident conditions, risks, and operational needs to internal stakeholders and PGE’s incident management team

• Support PGE’s incident management team during wildfire incidents and Public Safety Power Shutoff (PSPS) events, including participation in exercises

Field Readiness and Compliance

• Conduct fire season field assessments of utility crews and contractors to verify compliance with wildfire mitigation requirements, land management rules and restrictions, and safe work practices

• Perform tools and equipment inspections to ensure adherence to fire season requirements and operational readiness standards

• Provide real-time coaching, education, and feedback to improve operational awareness and performance

• Support fire season readiness activities, including patrols, situational awareness inputs, and field-based risk identification

Training and Program Development

• Develop and deliver wildfire mitigation operations and safety training programs, including computer-based training (CBT), instructor-led training, and hands-on field instruction

• Support development of standards, procedures, and tools to improve consistency in wildfire mitigation practices

• Contribute to after-action reviews, exercises, and lessons learned to inform program improvements

Stakeholder Engagement and Industry Collaboration

• Build andmaintainrelationships with federal, state, tribal, and local fire agencies and emergency management partners

• Support agency coordination efforts, including participation in pre-season meetings, exercises, and active incident coordination calls (e.g., cooperator calls)

• Represent PGE as a wildfire subject matter expert in community outreach, training engagements, and industry forums

• Participatein industry working groups and information-sharing efforts, including coordination with peer utilities, to support adoption of best practices and continuous improvement

Project Consultation and Planning

• ​Responsible for leading a single moderate-sized project or for multiple minor projects. Types include, but are not limited to, business systems or process improvement, department reorganizations and strategy implementation, training, feasibilitystudiesand pilots.

• Consults with operations managers to ensure strategic alignment, costeffectivenessand mitigation of negative operational and/or customer service impacts of business initiatives and projects; works with project sponsor to developobjectivesand scope;assistsin or develops business case/justification.

• Develops project plan(s) including work breakdown structure, schedule and cost baselines, dependencies and project roles and resource requirements;identifiesprojectrisks and mitigation strategies; partners andstrategizeswith Supply Chain, Legal, IT,Fleetand project sponsor on vendor contract negotiations.

Strategy and Team Leadership

Leadsa project team or one major team in completing a project. Provides staff leadership to team members;facilitatesteam meetings; cultivates and reinforces group values,normsand behaviors; provides guidance and motivation to team on performance and productivity issues; ensures compliance with established project management methodologies and standards; takes corrective action as needed.

Project Controls

Establishes and maintains formal controls to manage andmonitorproject budget, scope, quality,scheduleand risks to ensure projects are completed on time, within budget and effectively. Negotiates necessary project changes with project sponsor. Maintains,adjustsand updates project plans as needed.

Stakeholder EngagementDevelops communication plans and strategies; providestimely,accuratecommunication of project plans and status to stakeholders.

Process ImprovementLeads and/orfacilitatesbusiness process improvement activities;assistsmanagers and subject matter experts toidentify, understand and improve or revise processes,practicesand policies;assistsmanagers inestablishingprocess controlsin order tomeasure baseline and post-improvement performance tomonitorsuccess of improvement initiatives.

Project Reporting and Documentation

Follows program governance to ensure all project documents are catalogued and archived in a secure and efficient manner; documents and files all “lessons learned” along with all project artifacts.

Internal Collaboration

Partners with program managers and project managers to improve overall organizational competencies in project and program management; collaborates with program/project manager peer group to continually improve.

External Relationships

Occasionally partners andparticipateswith customers and/or other utilities to strengthen and create opportunities to share best practices.

Education/Experience/Certifications

Education

Bachelor’s degree in Fire Science, Forestry, Natural Resources, Emergency Management, Engineering, or related field; or equivalent experience

Experience

• Typically, 5–7 years of related experience in wildland fire suppression, fire management, emergency response, or utility wildfire mitigation

• Demonstrated operational experience on incidents managed under the Incident Command System (ICS)

• Experience working with or in support of Incident Management Teams (Type 1, 2, 3, or Complex IMTs) or similar multi-agency environments

• Experience serving in a liaison or coordination role with external agencies and internal stakeholders

• Experience conducting field observations, safety assessments, or compliance reviews in operational environments

• Experience developing and delivering training for field personnel or stakeholders

• Working knowledge of wildfire behavior, fire weather, and suppression tactics

• Familiarity with utility operations, including transmission and distribution systems and vegetation management, preferred

• Experience with situational awareness tools, GIS platforms, or wildfire intelligence systems, preferred

Certifications, Licenses and Training

Required:

• Current NWCG Single Resource Boss qualification with demonstratedfirelineexperience and training, such as Crew Boss (CRWB), Engine Boss (ENGB), Felling Boss (FELB), Firing Boss (FIRB), Heavy Equipment Boss (HEQB), Helicopter Manager (HMGB)

• Qualification Requirements

• Training:Completion of NWCG and ICS training (ICS-200, ICS for Single Resources and Initial Action Incidents,S-230, Crew Boss (Single Resource),S-290, Intermediate Wildland Fire Behavior, andRT-130, Wildland Fire Safety Training Annual Refresher (WFSTAR)

• Experience:Completion and Certification of NWCG Engine Boss, Single Resource (ENGB) Position Task Book, PMS 311-103

• Valid driver’s license

• Ability to meet arduous duty (red card) physical fitness standards

Preferred:

• Advanced NWCG qualifications, such as Division/Group Supervisor (DIVS), Incident Commander Type 3 (ICT3), Incident Commander Type 4 (ICT4), Operations Section Chief Type 3 (OPS3), Prescribed Fire Burn Boss Type 1 (RXB1), Prescribed Fire Burn Boss Type 2 (RXB2), Safety Officer, Field (SOFF), Safety Officer Type 3 (SOF3), Strike Team Leader Engine (STEN), Task Force Leader (TFLD),orField Observer (FOBS)

• Certified Wildfire Mitigation Specialist (CWMS) or similar credential

• ICS-400 and/or FEMA Professional Development Series

• M-410 or facilitative instructor experience delivering wildfire mitigation, fire prevention, or electrical safety training

• NWCG fire investigation experience or qualifications (e.g., INVF) and completion of FI-110 and FI-210 preferred

• PE and/or PMP certification

Competencies (Knowledge, Skills, Abilities)

Functional Competencies

• Intermediate knowledge of project management science,methodologiesand standards.

• Intermediate knowledge of and ability to integrate project management knowledge areas, including project scope, quality, time, cost, communication, procurement, humanresourcesand risk management.

• Intermediate knowledge of and skill in using software applications such as MS Project, PowerPoint, Word, Excel spreadsheets and graphing, Access, Visio,Maximoand Power Plant.

• Intermediate knowledge of Project Profile system and PGE email system.

• Intermediate knowledge of business process reengineering and continuous improvement methods and concepts.

• Intermediate knowledge of systems thinking concepts and principles.

• Intermediate knowledge of group problem-solving methods and techniques, including problem analysis, nominal group and brainstorming techniques and consensus building.

• Intermediate listening skills, including the ability to draw information out and to see things from another’s perspective.

• Intermediate skills inwritingtechnical and business requirements.

• Advanced communication skills, both written and oral, including negotiation,persuasionand presentation skills.

General Competencies

• Working consulting skills

• Intermediate decision-making skills

• Intermediate enterprise/business awareness skills

• Intermediate negotiation skills

• Intermediate organization and prioritization skills

• Intermediate presentation/facilitation skills

• Intermediate team-building skills

• Intermediate written and oral communication skills

Physical and Cognitive Demands

Cognitive Level

Substantial: Consistent use of logic or scientific thinking to define problems, collect information,establishfactsand draw valid conclusions (for example, engineer, HR director, plant manager, etc.).

Cognitive

• Ability to adhere to set response times,deadlinesand time-sensitive tasks

• Ability to followaccuracystandards

• Ability to follow through on decision-making tasks

• Ability to interact effectively and collaboratively within a team environment

• Ability to communicate andproblem solvewhen under stress

• Ability to respond and adapt to frequent change

• Ability to accept anddemonstrateself-awareness when provided constructive feedback

• Ability to discern feedback and acknowledge ownership of areas of improvement

• Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks

• Ability to successfully collaborate with peers, managers and others within the organization Demonstrates sound memory

• Ability to processnew informationto be applied consistently to work tasks

Schedule/Attendance

☒   Ability to adhere to pre-established schedule, including start/stop time and break/lunch schedule

☒   Ability to work long hours

☒   Ability to work a variable schedule

☒   Ability to report to work and perform work during periods of severe inclement weather

☒   Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance

☒   Ability to work shift schedule

☒   Ability to work on-call schedule

Physical Capabilities

☒   Driving/travel/commute

☒   Daily within service territory: Occasionally (one to two times a month or less)

☒   Overnight inside/outside the service territory: Occasionally (one to two times a month or less)

☒   Computer use (use computer regularly for entire work shift)

☒   Lifting/pushing/pulling (checkappropriate weight):Up to 50 lb

☒   Carrying (checkappropriate weight): Up to 50 lb

Environment - Indoor/Outdoor

Office environment

Field environment

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is an equal opportunity employer and is committed to fostering a workplace where employees feel connected, valued, and empowered to thrive. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Recruiter associated with the job posting. You may also make this request by contacting talentacquisition@pgn.com or by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process.

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