Technical Program Manager Mexico · Contract Eastern Standard Time (EST) Who We Are Fulcrum Digital is a global AI-first enterprise transformation company with over 25 years of experience. We partner with enterprises across financial services, insurance, healthcare, retail, manufacturing, higher education, and logistics to move from AI experimentation to scalable business outcomes. Fulcrum Digital works with over 100 global clients, including Fortune 500 enterprises, combining deep industry expertise with capabilities in enterprise AI, digital engineering, cloud modernisation, platform integration, and generative AI. The Role We're looking for a senior seasoned Technical Program Manager to join us Full remote in Mexico and drive delivery, planning, and execution across multiple teams on a high-visibility program. This is a strategic role, not a traditional project management position — you'll own cross-team coordination and accountability with digital and channel owners and stakeholders, and manage dependencies, risks, and escalations with real authority. We need a seasoned operator and strong influencer who can drive teams without a direct reporting line, ramp up quickly, and deliver outcomes within a short timeframe. PM profiles are not suitable for this engagement. What You'll Do - Drive delivery, planning, and execution across multiple teams in an onsite capacity - Own cross-team coordination and accountability with digital, channel owners, and other stakeholders - Manage dependencies, risks, and escalations with authority - Influence and drive teams without holding a direct reporting line - Ramp up quickly to deliver outcomes within a short timeframe Requirements Requirements - Proven ability to drive delivery and execution across multiple teams as a TPM - Strong cross-team coordination, dependency management, risk management, and escalation handling with authority - Senior, seasoned operator able to influence and drive teams without a direct reporting line - Ability to ramp quickly and deliver outcomes within short timeframes Nice to Have - Travel/Hospitality domain experience - Prior experience in conversational AI, contact center modernization, or omnichannel digital programs Benefits As per company policy / standard employee benefits.
Founded in 1999, Fulcrum Digital is a global system integrator driving transformative results through AI-powered solutions. We implement, integrate, and grow ecosystems across industries, delivering high-quality outcomes at a fraction of the cost. Specializing in AI, Creative, Infrastructure, and e-commerce services, we empower businesses in Insurance, Financial Services, Government, Education, Manufacturing, Retail, and Logistics to thrive.
Our Core Platforms:
- FD Ryze: Our Generative AI SaaS solution that enables businesses to integrate LLMs, neuro readers, AI computing, and intelligent chatbots across various industries and functions. This integration enhances both internal workflows and customer-facing interactions by leveraging the full potential of artificial intelligence.
- FulcrumOne: A low-code platform with 130+ ready-made components, designed to simplify development and launch products 1.5x faster while cutting costs by up to 30%.
From financial services to education, consumer products to e-commerce, we work alongside you—digging deep into your challenges, helping you implement smarter strategies, and setting you up with platforms that solve today’s problems and are ready for tomorrow’s opportunities.
Let’s get started and see what we can build together.
