Job Description

Tasks

Technical Program Manager

Location: Dublin,Ireland ( hybrid, 3 days onsite)

12months+ Contract with Possible extension

• Client Services Ops Media Tools and Development require expert engineering program management capability to execute technical partner integrations.
• This scope of work has been identified as appropriate for vendor delivery, allowing Client to focus on core engineering and product development while outsourcing program coordination and integration management.

Scope of Work & Deliverables

• Deliverable: Successful launch of [X] technical partner integrations per quarter, meeting defined acceptance criteria
• Milestone: Integration project plans delivered within 10 business days of partner commitment Acceptance Criteria: All integrations pass QA validation and meet performance benchmarks

Cross-Functional Requirements Documentation

• Deliverable: Comprehensive requirements documentation for each integration project, synthesizing inputs from Client Engineering, Operations, and Product Management teams
• Milestone: Requirements docs approved within 15 business days of project kickoff
• Acceptance Criteria: All stakeholder teams sign off on requirements accuracy

Risk Management & Mitigation

• Deliverable: Risk identification and mitigation plans for each project, updated weekly
• Milestone: Risk assessment delivered within 5 business days of project kickoff
• Acceptance Criteria: 90% of identified risks successfully mitigated before impacting project timeline

Technical Partner On-Boarding Coordination

• Deliverable: Complete on-boarding execution for new technical partners, including feature enablement and integration testing
• Milestone: On-boarding plans delivered 20 business days prior to partner launch
• Acceptance Criteria: Partner confirms successful integration and feature functionality

Production Support & Integration Maintenance

• Deliverable: Ongoing support for engineering features supporting partner integrations, including troubleshooting and escalation management
• Service Level: P1 issues acknowledged within 2 hours, resolved within 8 hours
• Acceptance Criteria: 95% SLA compliance maintained monthly

Project Status Reporting

• Deliverable: Weekly status reports and monthly executive summaries on project progress, risks, and outcomes
• Milestone: Reports delivered by EOD each Friday (weekly) and 1st business day of month (monthly)
• Acceptance Criteria: Reports include progress against milestones, risk status, and next-period outlook

Requirements

Technical Background:

10+ years’ experience in technical program management on complex, cross-functional projects.

• Background in software engineering development with understanding of coding principles and system architecture
• Experience with both internal and external partner integrations

Program Management Expertise:

• Proven track record launching multiple concurrent technical implementations.
• Strong requirements gathering and synthesis skills.
• Risk identification and mitigation planning experience.
• Stakeholder management across engineering, operations, and product teams

Communication & Collaboration:

• Excellent written and verbal communication skills for technical and executive audiences.
• Experience facilitating requirements sessions, design meetings, and status reviews.
• Track record of building effective working relationships across organizational boundaries.

Education - B.A./B.S./M.S. in Engineering, Computer Science, or equivalent experience