Job Description

Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.
Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.

We are looking for a Technical Program Director based in Dallas, Texas, to own the strategic direction and end-to-end delivery of a portfolio of modern, AI-powered full-stack engagements. You will be physically present with our client executives — building enduring trust, shaping the long-term roadmap, and acting as the senior accountable leader to the people who sign the check.

This is a senior leadership role that goes beyond program management. You will sit at the intersection of executive client relationships, engineering leadership, and practice growth — owning multi-million-dollar engagements, leading a layered delivery organization (program managers, technical project managers, and scrum masters), and shaping how we deliver as a firm. You bring the technical credibility to lead engineering-heavy programs, the executive presence to operate as a peer to client C-suite, and the commercial instincts to grow accounts.

You are someone who genuinely wants to understand the business — the why behind every initiative — so that the practice is seen not as a vendor, but as an indispensable strategic partner. You are comfortable in enterprise environments where core platforms like SAP and Salesforce sit alongside modern, custom-built, AI-native software.

Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Key Responsibilities:

Executive Client Partnership & Account Leadership

• Serve as the senior accountable leader for a portfolio of strategic client engagements, with executive-level relationships across the C-suite and senior business stakeholders
• Maintain a strong on-site presence in Dallas to deepen trust and stay close to client priorities, pressures, and political dynamics
• Shape multi-quarter roadmaps in partnership with client executives — connecting delivery outcomes to measurable business value
• Identify, shape, and close expansion opportunities within existing accounts; partner with sales and practice leadership on new pursuits, SOWs, and commercial structuring
• Own commercial health of the portfolio — margin, utilization, forecast accuracy, and renewal — and report on it at the executive level

Program & Portfolio Leadership

• Lead a multi-layered delivery organization: program managers, technical project managers, scrum masters, and engagement leads across multiple concurrent workstreams
• Set the operating model for delivery across the portfolio — cadence, governance, escalation paths, and quality bars — and hold the organization to it
• Own portfolio-level roadmaps, release trains, cross-program dependencies, and resource allocation across squads and platforms
• Anticipate and resolve systemic delivery risks before they reach the client; turn recurring issues into structural fixes, not one-off heroics
• Mentor and grow the next generation of delivery leaders — coaching TPMs and PMs into senior, client-facing roles

Technical & Architectural Oversight

• Partner with engineering leadership on architectural direction across the full stack: TanStack Router/Query/Form, React 19, Tailwind CSS, FastAPI, Python 3.11+, Poetry
• Guide decisions on Supabase (Postgres, Auth, Storage) and Row-Level Security (RLS), particularly where they intersect with multi-tenant, enterprise data access requirements
• Provide oversight on AI/ML integration strategy — Claude API usage, prompt caching, structured tool use, and token economics — ensuring solutions are scalable, cost-aware, and production-grade
• Govern infrastructure direction with the platform team — Pulumi IaC, Azure resource strategy, environment topology, and cost management
• Steer integration strategy across enterprise core platforms (SAP, Salesforce, and adjacent systems) and custom-built software workstreams

Practice, Process & Governance

• Define and continuously raise the bar on delivery standards: technical specs, decision logs, risk and RAID registers, executive status reporting, and post-engagement reviews
• Own program-level governance forums — steering committees, executive readouts, and quarterly business reviews
• Champion security and compliance posture across the portfolio, particularly around Supabase RLS, auth flows, and data handling for enterprise clients
• Oversee UAT, QA, and release governance across programs; ensure go-live readiness and post-launch hyper-care
• Manage strategic vendor and platform relationships (Supabase, Anthropic, Azure, and core platform partners)
• Contribute to practice growth: hiring, capability building, playbooks, reusable assets, and thought leadership

Required Qualifications:

• Must be based in or willing to relocate to the Dallas, Texas area — regular on-site executive presence is non-negotiable
• 12+ years of progressive experience in technical program management, delivery leadership, or engagement management within a client-facing or consulting environment
• 5+ years leading other delivery leaders — program managers and technical project managers — not just engineers or individual scrum teams
• Demonstrated track record of owning multi-million-dollar engagements or portfolios end-to-end, including commercial accountability (margin, growth, renewal)
• Executive presence and gravitas — proven ability to operate as a peer to client C-suite, run steering committees, and represent the practice in high-stakes settings
• Deep business curiosity — you ask why before how, and use that context to position your team as a trusted advisor rather than an order-taker
• Familiarity with enterprise core platforms such as SAP, Salesforce, or similar — including how custom software integrates with or operates alongside these systems in large organizations
• Strong command of Agile/Scrum at scale and modern delivery tooling (Jira, Linear, Notion, or equivalent)
  Comfortable operating in fast-paced, ambiguous, multi-stakeholder environments where you must set direction with incomplete information

Technical Fluency (required)

• Track record overseeing programs built on modern full-stack web technologies (React ecosystem, Python backends)
• Working knowledge of cloud infrastructure — Azure preferred; conceptual fluency with IaC (Pulumi, Terraform, or equivalent)
• Solid grasp of relational databases and auth systems — Postgres, Supabase, or similar
• Meaningful exposure to LLM/AI API integrations — token economics, prompt engineering, structured outputs, and the operational realities of running AI in production

Preferred Qualifications:

• Prior experience as a Client Partner, Engagement Director, Practice Lead, or Delivery Director within a consulting or services firm
• Experience standing up or scaling a delivery practice — playbooks, hiring frameworks, capability ladders
• Hands-on familiarity with TanStack Router, Query, or Form in production React applications
• Familiarity with FastAPI and Python dependency management via Poetry
• Experience with Supabase Row-Level Security (RLS) and multi-tenant data architectures
• Prior work on products built on Claude API or other LLM SDKs — including prompt caching and tool-use patterns
• Background in DevOps or platform engineering — CI/CD, containerization, Azure resource management
• Experience with Pulumi or infrastructure-as-code in a cloud environment
• PgMP, PMP, PMI-ACP, SAFe, or equivalent certification is a plus (not required)

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Bounteous is proud to be an equal opportunity employer. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous is willing to sponsor eligible candidates for employment visas.