Reporting to the Vice President of Supply Chain, the Technical Production Supervisor is responsible for managing and supporting a technical team who areresponsible for the configuration of CCTV, Intrusion, Network, UCaaS equipment and the assembly of equipment cabinetsThis includesany otherbuilds and/or configurationsnecessaryprior to deployment to help ensure installation successTheTechnical Production team is also responsible for the testingand recertification ofequipmentfor redeployment.
This position works in collaboration with other departments outside the distribution center to streamline productivity with emphasis on safety, quality, efficiency, waste reduction, and productivity
Responsibilities
Direct the tech production department team performance through monitoring and performance measurement.
Keep current on information and technology affecting functional areas to increase innovation and make appropriate recommendations to leadership, as necessary
Collaborate with other department heads on build designs and needs, and throughput of component parts and finished goods.
Provide leadership for problem resolution and facilitate improvements and productive working relationships between team members and other departments.
Be a central figure in problem solving through effective root cause analysis and corrective actions
Be a key advocate for continuous improvement.
Coach and mentor employees to improve performance, and support professional growth and development.
Qualifications
At least five years in a leadership position in technical production or light assembly of electronics
Proficient with Microsoft Office Suite especially Excel and ERP systems
Strong understanding of personal computers, computer networks and equipment, CCTV, and intrusion alarm systems
Proficient with the use of hand tools and otherhardware
Basic understanding of electronics and wiring
Strong troubleshooting and problem-solving skills
Excellent verbal and written communication skills
Detail-oriented with a strong focus on accuracy, quality of work, and customer service
Demonstrates initiative and ability to handle multiple tasks/responsibilities under pressure
Excellent time management skills with a proven ability to meet deadlines
Ability to work with others and contribute to a positive team/work environment
Strong organizational skills
Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship.
If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at recruiting@interfacesys.com Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

Interface Systems is a leading managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses. We simplify operations, maximize ROI and deliver relentless support for the nation's top consumer-facing brands.
Our virtual security guards, operating from interactive security operations centers (iSOCs), use video and audio technologies to provide real-time assistance to our customer teams. Our integrated, cloud-based solutions that leverage security cameras and intrusion sensors help our customers uncover actionable data on consumer experience, employee productivity, and compliance gaps. Our network engineers can remotely monitor and troubleshoot connectivity issues to keep customer networks running 24X7.
Our managed service offerings are designed to help loss prevention, operations, and IT teams simplify their operations through vendor consolidation, innovative technologies, standardized hardware, and streamlined processes. Our extensive technology partnerships together with our domain expertise, give our customers the ability to roll out game-changing solutions and gain a significant competitive advantage.