Qwalifize

Technical Product Support Manager

Qwalifize  •  Tallahassee, FL (Onsite)  •  1 month ago
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Job Description

Type:

  • Contract

Full Time or Part Time:

  • Full-Time

Pay Rate:

  • TBD

Location:

  • Tallahassee, FL

Language Requirements:

  • Write, read, and speak English fluently.

Language Preferences:

  • N/A


This is a mid-level management role. Works under general direction of senior level management. Typically manages and mentors supervisors, project leads and/or technical staff. Works on multiple, complex issues/projects as a technical leader and the subject matter expert. Frequently reports to a corporate senior level software development executive, research and development executive, sales executive or Chief Technology Officer.

In this role you will develop business strategy and provides direction for technical product support function. Manages a team responsible for resolving customer technical problems with enterprise’s products, developing the technical related responses for Requests for Quotes (RFQs), working with sales team to address technical product issues, and delivering and installing new software releases to customers and providing post-sales technical product support to customers. Responsible for managing the technical interface to customers, including RFQ specification reviews, hands-on testing and modeling and interfacing with development and engineering for systems design work at customer sites. Responsible for building and maintaining relationships that can be leveraged to support the achievement of business objectives. And other duties as assigned.

Experience Requirements:

  • A minimum of 7 years of high-tech industry and/or IT work experience in product engineering, development and support functions.
  • Experience with managing teams and projects in multiple technological and business environments.

Experience Preferences:

  • TBD

Physical Requirements:

  • Ability to lift light equipment or materials, generally up to 30-50 pounds.
  • Adequate vision to perform tasks effectively, including close and distance work.
  • Good hearing ability to effectively communicate and respond to auditory cues.

Education Requirements

  • Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience.

Education Preferences:

  • TBD

Training Schedule:

  • TBD

Schedule:

  • TBD

Dress Code:

  • Business Casual

Benefits:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • PTO (Paid Time Off)

Additional Information:

Drug screening, background and reference checks are performed if required. Valid identification and reliable transportation required. We are an E-Verify employer. We will provide the Social Security Administration (SSA) and, ifnecessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Our employees are authorized to work in the United States.

Qwalifize

About Qwalifize

What started off as the first technology-driven, staffing and consulting firm headquartered in Kissimmee, Florida, has now evolved.

The challenges our clients face—visibility, safety, asset protection, workforce readiness—require more than staffing alone.

So we built something new. Qwalifize is now an Operational Intelligence company.

We integrate Innovative Staffing, Data Visibility, and Intelligent Asset Tracking into one cohesive ecosystem that strengthens how organizations work. As part of their ecosystems, we support government agencies and commercial organizations build smarter, more agile workforces through total workforce solutions that integrate staffing, technology, and training.

Certified as an 8(a), HUBZone, and WOSB small business, Qwalifize provides:

• Direct Hire, Temporary, and Contract-to-Hire Staffing

• Government Prime & Subcontract Augmentation

• Data Visibility, Asset Tracking & People Monitoring for enhanced accountability

• Compliance & HR Consulting

• Learning Management Systems (LMS) for workforce development and training continuity

Our tech-enabled platform delivers real-time insight into your people, assets, and performance — empowering leaders to make data-informed decisions that drive mission success.

We proudly support industries including Technology, Healthcare, Aerospace, Defense, Manufacturing, and Government, providing mission-ready talent and digital workforce solutions that scale with your goals.

My journey began with a simple passion: helping others find meaningful careers. That passion evolved into Qwalifize — a company committed to empowering organizations and professionals alike through innovation, integrity, and excellence.

If you’re ready to Qwalifize your workforce with visibility, accountability, and learning built in — let’s connect.

Industry
Consulting & Advisory
Company Size
11-50 employees
Headquarters
Kissimmee, Florida
Year Founded
2018
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