Job Description
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.
About the Opportunity
Join a team at the forefront of transforming Human Capital Management through Artificial Intelligence. As a Technical Product Manager, AI Agent Platform, you will shape the platform capabilities that make it faster, safer, and easier for Dayforce teams to build intelligent agent experiences. You will work with large language models (LLMs), MCP tools, agent orchestration, APIs, evaluation frameworks, and emerging AI technologies to solve enterprise-scale challenges impacting millions of end users and thousands of customers. This is a hands-on product leadership role where you will partner closely with Engineering, Design, and Product teams to transform ambiguous AI opportunities into scalable, user-centered platform capabilities. To support collaboration with globally distributed teams, this role requires working hours aligned with Pacific Time.
What You’ll Get to Do
• Lead the product strategy and roadmap for AI Agent Platform capabilities that accelerate AI-powered product development across Dayforce.
• Partner closely with engineers, designers, architects, and feature product managers to deliver scalable and intuitive platform experiences.
• Define and evolve capabilities for LLM-powered agents, MCP tools, agent orchestration, API interoperability, governance, observability, safety, and reliability.
• Solve enterprise-scale platform challenges while balancing innovation, security, compliance, performance, and customer trust.
• Gather feedback from customers, users, developers, and internal teams to identify platform needs and continuously improve experiences.
• Prototype, test, and validate new concepts through lightweight experimentation, workflows, APIs, and AI-assisted development tools.
• Present recommendations, demos, and product insights to stakeholders and leadership teams.
• Support Dayforce AI Agent interoperability initiatives by enabling platform patterns, APIs, and integrations that facilitate agent-based capabilities.
• Drive prioritization decisions based on customer value, technical feasibility, and strategic objectives.
• Collaborate across Product, Engineering, Security, Data Science, Legal, and Go-to-Market teams to ensure successful delivery.
Skills and Experience We Value
• Proven product management experience within SaaS or enterprise software environments.
• Experience managing platform products, APIs, developer tooling, or AI-related solutions.
• Experience working with AI Agents, LLMs, MCP, agent orchestration frameworks, AI evaluation methods, or similar technologies.
• Experience with HCM domains and workflows, or experience building AI platforms within enterprise SaaS organizations.
• Ability to manage highly technical products while maintaining strong customer and user focus.
• Hands-on approach with experience prototyping, testing APIs, leveraging AI-assisted development tools, and writing technical specifications.
• Strong collaboration skills across engineering, design, security, legal, data science, and commercial teams.
• Ability to translate complex technical concepts into clear customer value and actionable product requirements.
• Experience working in Agile product development environments.
• Strong communication, prioritization, and stakeholder management skills.
What Would Make You Stand Out
• Experience building AI platforms, agent frameworks, SDKs, internal developer platforms, or shared services used by multiple product teams.
• Deep understanding of HCM domains such as recruiting, payroll, workforce management, benefits, talent management, or employee experience.
• Proven ability to lead engineering and design teams through ambiguity and rapid innovation cycles.
• Experience working with APIs, security frameworks, identity and access management, permissions, privacy controls, and enterprise governance models.
• Demonstrated success delivering highly scalable platform products in enterprise environments.
What’s in it for you
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We encourage individuals to apply based on their passions.
Dayforce employees and their families are eligible to participate in the following benefits programs: medical, dental, vison, and life insurance. Dayforce employees are also eligible to participate in a 401k plan (plus match) and a Global Employee Stock Purchase Plan. Employees also receive unlimited Time Away From Work (in lieu of accrued vacation time), 10 paid US holidays, up to 80 hours of paid sick time and 17 weeks of paid parental leave, subject to the terms of the applicable policy or program.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
About the Salary Ranges
Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.
Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud
Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process
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