Job Description

Who We Are

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

Our Global Reach

JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.

Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.

About The Team

You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

JD.com is seeking an experienced technical product manager to join our growing technology team in Europe and focus on creating and extending retail services and products for JD.com operations in European countries such as the UK, Germany, and the Netherlands, France and more. You will have the opportunity to work with teams across multiple domains including business partners, product design, software development, platform, retail applications and beyond. You will enjoy our operation in Europe and China in a dynamic international environment.

Key Responsibilities:

• Building strong operational partnership with teams across JD.com and identify key business and product opportunities and commerical needs.

• Act as the key product contact for business partners, ensuring alignment on objectives, priorities, requirements, and delivery expectations.

• Own and priotize product roadmaps and release milestones in line with costumer, commerical and business objectives.

• Coordinate reqruirements, dependencies, timelines and deliverables across teams in multiple domains.

• Establish a clear ways of working, governance and communications.

• Identify and manage risks, dependencies and issues related to third-party collaborations and integrations.

• Work with cross-functional teams to shape and implement product and service strategies for our global markets.

• Innovate on new product and technology capabilities for enhancing experience, improving efficiency and optimising operational cost.

• Conduct analysis on user insights, industry trends, and data analytics to optimize the user experience.

• Enable business initiatives and support decision-making by balancing user-centric design with machine learning and AI capabilities.

• Facilitate workshops and working sessions with stakeholders and partners.

• Work onsite in London, UK.

Minimum Qualifications:

• At least 5 years of recent experience in product management within European e-commerce.

• Bachelor’s degree in Computer Science, Business Administration, Product Management, Finance, Engineering, or a related field.

• Strong analytical and communication skills to effectively collaborate across various teams and leverage data for decision-making.

• Professional working proficiency in English.

Preferred Qualifications:

• Proven track record of managing large-scale consumer applications (e.g., apps with over 1 million daily active users).

• Experience working across multiple regions and in multicultural environments is preferred.

• Knowledge technical development in e-commerce platform.

• Having communication skills in Chinese or Germany is a plus.

What We Offer:

• A dynamic and challenging work environment in a leading global e-commerce company.

• The opportunity to work with a diverse international team and to make a significant impact on JD.com's global presence.

• Competitive salary and benefits package, including health insurance, retirement plans, and performance bonuses.

JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.